Indiana University Health · 5 hours ago
Epic Training Coordinator
Indianapolis, IN
Full-time
Hybrid
Mid Level
3+ years expIndiana University Health is seeking individuals to join their IS Epic team as an Epic Training Coordinator. This role is responsible for delivering training and education on Epic Electronic Health Record modules to end users, and involves developing comprehensive training programs and collaborating with various stakeholders.
EducationHealth CareHospital
Responsibilities
Responsible for delivering high-quality training and education on Epic Electronic Health Record (EHR) modules to end users, including clinical staff, physicians, nurses, and administrative personnel
Develops and implements comprehensive training programs to ensure that all users are proficient in using the Epic system
Collaborates with subject matter experts, application analysts, and leadership to tailor training materials, manage training sessions, and provide ongoing support post go-live
Develop, customize, and maintain training materials, curricula, and documentation for various Epic modules, tailored to specific user roles (e.g., physicians, nurses, administrative staff)
Create e-learning modules, user guides, job aids, and other educational resources to enhance the training experience
Ensure that training materials comply with organizational standards, workflows, and Epic best practices
Deliver classroom-based, virtual, and one-on-one training sessions for a wide range of Epic users
Ensure that end-users are effectively trained on specific Epic modules (such as EpicCare Ambulatory, Inpatient, Willow, ASAP, etc.), focusing on functionality, workflows, and optimization of the system
Facilitate role-based training for new hires, existing staff, and ongoing Epic upgrades
Coordinate training sessions, including scheduling classes, booking training rooms, and managing attendance
Monitor and track end-user training progress, ensuring completion of all required training programs before go-live or system upgrades
Manage and maintain training environments (training versions of the Epic system) to align with real-world workflows and scenarios
Provide hands-on support to users during and after go-live, offering guidance and troubleshooting assistance as needed
Serve as a key resource for post-implementation questions and issues, offering continued training support for new features and optimizations
Conduct post-training evaluations to assess the effectiveness of training and address any knowledge gaps
Collaborate with Epic application analysts, implementation teams, and subject matter experts to ensure alignment between training content and system configurations
Attend workflow validation and system testing sessions to stay up-to-date on system changes that may impact training materials and content
Participate in project team meetings and provide feedback on training needs and challenges related to the Epic system
Stay informed about Epic system updates and new releases, revising training materials accordingly to reflect the latest changes and enhancements
Participate in system upgrades and optimization efforts by offering refresher training or additional support for new system features
Continuously improve and update training programs based on user feedback, system changes, and evolving organizational needs
Ensure that all training programs are aligned with regulatory standards and organizational policies
Track and report training completion and user proficiency to ensure compliance with organizational training requirements
Utilize Epic’s Learning Management System (LMS) or other tools to document and track training attendance and performance
Qualification
Required
Bachelor's Degree or equivalent years of experience is required
Requires 3-5 years of relevant experience
Previous experience with EHR systems and workflows, preferably in a training capacity
Experience delivering training in a healthcare environment is highly desirable
Strong understanding of adult learning principles, instructional design, and training methodologies
Proficient in creating training materials, delivering presentations, and managing group learning environments
Ability to communicate complex technical concepts in a clear, simple, and engaging manner
Strong organizational skills and attention to detail, with the ability to manage multiple training programs and timelines
Proficiency with e-learning platforms, LMS, and other digital learning tools
Ability to adapt training programs based on changing needs, system updates, and feedback
Preferred
Background in healthcare or education preferred
Company
Indiana University Health
Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
10001+ employees
H1B Sponsorship
Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.19MKey Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M
Leadership Team
Jennifer Alvey
Senior Vice President and Chief Financial Officer
Kelly Whitaker
Program Manager (Supporting SVP/CFO)
Recent News
Inside INdiana Business
2025-12-18
Inside INdiana Business
2025-10-09
2025-09-22
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