Zions Bancorporation · 11 hours ago
Bank Card Dispute Specialist (in-office) - Midvale, UT
Midvale, Utah, United States
Full-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expZions Bancorporation is one of the nation’s premier financial services companies operating under local brands in high-growth western markets. They are currently seeking a Bank Card Dispute Specialist to conduct investigations into disputes of company issued credit and debit cards, ensuring effective resolutions and minimizing losses for cardholders.
AgricultureBankingFinanceFinancial Services
Responsibilities
Conduct investigations into disputes of company issued credit and debit cards to determine applicable charge back rights
Be responsible for cardholder notifications and issuance of provisional credit
Interview clients, merchants, etc. to get needed information to resolve disputes
Negotiate or assist with resolutions to disputes
Prepare reports, monitor progress and watch for any developing problems
Work with cardholders to ensure that losses are minimized
Perform other duties as assigned
Qualification
Required
Requires a High School degree or Equivalent and 1+ years of bankcard products, operational processes and card dispute rules and regulations or other directly related experience
A combination of education and experience may meet job requirements
Basic working knowledge of credit and bank card products and operations, collections, and customer service
Working knowledge of fraud or dispute processes and procedures
Good customer service, analytical, investigation and communication skills, both verbal and written
Ability to research and resolve problems and meet deadlines
Knowledge of Microsoft Applications i.e. Excel, Word and Outlook
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking product
Company
Zions Bancorporation
Zions Bancorporation is a financial services company involved in SBA lending, public finance advisory services, and agricultural finance.
10001+ employees
H1B Sponsorship
Zions Bancorporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (39)
2023 (61)
2022 (68)
2021 (45)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2026-02-04Post Ipo Debt· $500M
2025-08-11Post Ipo Debt· $500M
2024-11-14Post Ipo Debt· $500M
Leadership Team
Harris Simmons
Chairman and CEO
Recent News
2026-02-05
2026-01-22
Company data provided by crunchbase