IBM · 4 hours ago
Second Shift x86 Server Technician
Columbus, OH
Full-time
Onsite
New Grad, Entry LevelIBM is a leader in Infrastructure & Technology, designing and operating systems that keep the world running. The Second Shift x86 Server Technician will provide on-site installation, maintenance, and repair of non-IBM server products while delivering technical support and ensuring client satisfaction.
Business DevelopmentBusiness Information SystemsCRMData ManagementFoundational AISoftware
Responsibilities
As a System Services Representative for MVS Server, you will act under the category of Support as a Service (SaaS) function, providing on-site installation, maintenance, and repair of non-IBM server products
You will deliver technical support and operational services to clients, ensuring a high level of client satisfaction
Your primary responsibilities will include Perform On-Site Installation: Install, maintain, and repair non-IBM server products, such as Dell, Oracle, and Fujitsu, at client sites
Deliver Technical Support: Provide technical assistance, problem determination, and resolution for client issues related to installation, update, configuration, operations, or performance
Collaborate with Support Centers: Work with professionals in different support centers and business units to achieve high-quality problem resolutions and ensure client satisfaction
Qualification
Required
High School Diploma/GED
Very strong server repair and troubleshooting experience
Prior data center experience
Experience servicing HP, DELL, Lenovo, SUN, and other x86 based server equipment
Ability to work second shift during the hours of 7:00pm – 7:30am on a two-week rotation
In-depth background verification/check required by the client to be on-boarded and gain access to the facility
Preferred
Familiarity with IT Service Management: Exposure to IT service management principles and practices, including problem determination, incident management, and service
Prior experience servicing HP or Dell x86 server hardware
Self-driven and able to work alone without direct oversight
Company
IBM
IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Founded in 1911
10001+ employees
H1B Sponsorship
IBM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3032)
2024 (3301)
2023 (2160)
2022 (1809)
2021 (1157)
2020 (2669)
Funding
Current Stage
Public CompanyTotal Funding
unknown1973-07-19IPO
Leadership Team
Alain Bénichou
Chief Executive Officer, IBM Greater China Group
Alex Yang
CTO and Chief Architect
Recent News
Tech in Asia
2026-02-09
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