Canon Medical Systems USA, Inc. · 1 week ago
Service Technical Instructor - XR
, FL, US
Full-time
Hybrid
Senior Level, Lead/Staff
$88K/yr - $142K/yr
8+ years expCanon Medical Systems USA, Inc. is a world leader in diagnostic imaging, and they are seeking a Service Technical Instructor - XR to conduct high-quality technical training for customer engineers and external service partners. The role involves developing and improving training curricula, facilitating technical training events, and participating in field service tasks to enhance understanding of customer satisfaction requirements.
Medical DeviceConsumer GoodsHealthcareManufacturingConsumer ElectronicsHealth Care
Responsibilities
Conduct eLearning and in-classroom technical training events for CMSU Customer Engineers and other CMSU service workers, domestic and International service partners, and Customer Clinical Engineers
Monitor and facilitate student progress through certification tracks
Evaluate and report on course quality and effectiveness
Collaborate with Course development team to assess, develop, and re evaluate technical training course curricula to include learning objectives, course outlines, time schedules, lab sheets and assignments, written evaluations, performance tests and job aids
Facilitate hands-on and virtual lab experiences and maintain training equipment as needed
Engage and provide training input into new product introductions
Participate in field service tasks in order to enhance understanding of field service environment and customer satisfaction requirements
Employment is contingent on your compliance to the standards established by each facility, as evidenced by the results of the required screenings. (Employee will make regular visits to medical facilities. These facilities may have certain standards, which all vendor representatives must meet in order to gain access to these facilities, including the requirement for drug, background and health screening.)
Maintain technical proficiency (e.g., attend technical conference calls, participate in service activities, etc.)
Qualification
Required
Knowledge of modern training techniques and tools in technical subjects
Strong knowledge of adult learning theory
Outstanding communication skills and comfortable speaking to crowds
Experience in developing, delivering, and improving technical training content
Excellent organizational and time-management skills
Expertise in the use of MS Windows and MS Office software
Ability to travel nationally and internationally
4 Year Bachelor's Degree in Technology-related field or equivalent work experience in lieu of degree
8 years Relevant experience in eLearning and/or instructor-led classroom technical instruction
3 years technical experience in healthcare or related field
Benefits
Competitive salary and benefits package
Company
Canon Medical Systems USA, Inc.
Mission Canon Medical Systems USA delivers innovative imaging solutions and services through our Made for Life philosophy to improve the quality of life for all people.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hiroka Gibson
Executive Assistant to the President & CEO
Lloyd Norwood
ACCOUNT EXECUTIVE
Recent News
Canon Medical Systems USA
2025-11-27
Canon Medical Systems USA
2025-11-25
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