Integra Capital · 18 hours ago
Field Service Lead - Controls
Houston, TX
Full-time
Onsite
Senior Level
7+ years expIntegra Capital is a company specializing in industrial generator systems, and they are seeking a Lead Generator Service Technician to oversee field operations. This role involves managing field service teams, ensuring high-quality service delivery, and maintaining exceptional customer satisfaction while acting as a technical expert and mentor for technicians.
Financial Services
Responsibilities
Lead, coordinate, and manage field service teams performing installation, maintenance, troubleshooting, and repair of generator systems
Act as the primary technical resource for escalated generator issues, providing advanced troubleshooting, problem-solving, and decision-making
Plan, assign, and monitor daily and project-based field activities to ensure safe, efficient, and high-quality completion
Conduct inspections, preventive maintenance, load bank testing, and commissioning to verify system performance and reliability
Mentor, train, and evaluate field technicians to strengthen technical skills and team capabilities
Serve as the primary point of contact for customers during complex projects, addressing inquiries, resolving issues, and maintaining strong relationships
Collaborate with project managers, engineering, and other internal teams to coordinate service needs, schedules, and resources
Maintain detailed service records, work orders, and documentation, including recommendations for preventive maintenance or system improvements
Ensure strict compliance with safety standards, electrical codes, and company policies
Identify and implement opportunities for process, equipment, or procedural improvements to enhance operational efficiency and service quality
Participate in on-call rotations and provide leadership during emergency service situations
Qualification
Required
High school diploma or equivalent required
7+ years of experience in generator service or related electrical/mechanical field, including 2+ years in a senior or lead role
Advanced knowledge of generator systems, electrical controls, and mechanical components
Proficient with diagnostic tools, meters, schematics, wiring diagrams, and technical manuals
Strong understanding of electrical codes, OSHA/NFPA standards, and industry best practices
Valid driver's license and willingness to travel to customer sites as needed
Ability to lift up to 50 lbs and work in diverse environments including outdoor, industrial, and confined spaces
Preferred
Associate's or Bachelor's degree in Electrical Engineering, Industrial Technology, or related field
Relevant certifications (OSHA, NFPA, ASE, or manufacturer-specific training)
Company
Integra Capital
Integra Capital is a investment management company.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2019-02-04Acquired
Recent News
2025-09-30
Company data provided by crunchbase