Scalence L.L.C. · 7 hours ago
Loan Servicing Specialist
United States
Full-time
Remote
New Grad, Entry Level
$23/hr - $25/hrScalence L.L.C. is currently seeking a Loan Servicing Specialist for a contract role. The position involves understanding escalation paths, exceeding service level agreements, and collaborating with cross-functional teams to ensure compliance and timely resolution of transactions.
Information Technology & Services
Responsibilities
Understand escalation paths to effectively triage a seller's needs based on where they are in the cycle of their loan in order to mitigate risk
Exceed established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses
Identify, document and follow up with cross functional teams on product bugs and features
Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function
Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing
Overall understanding of financial and banking compliance policies
Interest working within a growing space with teams and partners cross-functionally
Qualification
Required
Understand escalation paths to effectively triage a seller's needs based on where they are in the cycle of their loan in order to mitigate risk
Exceed established service level agreements and guidelines for timely resolution of queued transactions to minimize potential revenue losses
Identify, document and follow up with cross functional teams on product bugs and features
Participate in ongoing training to maintain current knowledge of BSA/AML and perform BSA/AML duties as required by job function
Effectively work in a remote or distributed work environment and collaborate with team members over Slack and video conferencing
Overall understanding of financial and banking compliance policies
Interest working within a growing space with teams and partners cross-functionally
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase