Snow Companies · 6 hours ago
Senior Program Manager
Williamsburg, VA
Full-time
Hybrid
Mid, Senior Level
3+ years expSnow Companies is dedicated to enhancing patient experiences, and they are seeking a Senior Program Manager to plan and execute patient education programs. This role involves coordinating both virtual and live events, ensuring effective communication with clients, and mentoring junior team members.
Marketing & Advertising
Responsibilities
Coordinate virtual webinars and events geared towards a patient and caregiver audience on behalf of our pharmaceutical clients
Coordinate live event details including all management of venue set up, menu selection, and Audio/Visual needs
Understand technical requirements and meeting outcomes to make appropriate platform recommendations (AdobeConnect, Webex, Zoom)
Create virtual events with the appropriate platform settings and provide training for clients and presenters as needed
Communicate with clients, pharmaceutical sales representatives, and internal teams to solidify details for events (live or virtual)
Lead the production of events and take on the role of the production director during the event (live or virtual)
Provide primary technical support to the client and internal team during the virtual engagement process, including any tech run-throughs scheduled prior to the actual event
Perform as the event host or moderator for part of or the entire event (live or virtual)
Conduct research and analysis of key competitive markets and make recommendations regarding the program platform or location and design of the event
Participate in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences
Individuals will be responsible for interfacing with contractors and vendors in a professional manner and assisting the department staff in programs, outreach, promotions, research, and campaigns
Coordinate with third-party vendors to provide supervision on contractual details and instruct contractors on details and expectations
Provide regular communication with client representatives regarding ongoing program development and effectiveness
Establish an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing
Provide mentorship to less experienced employees
This position may include up to 50% in travel
The Senior Program Manager may be asked to perform additional duties and responsibilities consistent with those listed above based on business needs
Qualification
Required
Bachelor's degree from a four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience preferred
Candidates must have a valid driver's license
Client services: 1 year (Required)
Project management: 1 year (Required)
Event management: 1 year (Required)
Online event experience in Zoom: 1 year
Excellent working knowledge in a Microsoft Windows environment to include: Word processors (Word), Spreadsheets (Excel), Presentation software (PowerPoint), Email (Outlook)
Event planning and coordination
Basic mathematics and business statistics
Public speaking
Teamwork mentality
Organization and file management
Multitasking
Empathy
Attention to detail
Flexibility in job roles/responsibilities/business hours
Comprehension of general documents related to the pharmaceutical/biotechnology industry
Critical thinking
Travel
Problem-solving
Conduct outreach calls
Preferred
Salesforce (preferred)
Zoom (preferred)
Company
Snow Companies
Snow Companies is the global leader in patient engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Mullican
Chief Financial Officer
Corbin Wood
COO
Company data provided by crunchbase