Senior Manager of Program Integration jobs in United States
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Space Foundation · 19 hours ago

Senior Manager of Program Integration

Space Foundation is a leading organization in the space sector, and they are seeking a Senior Manager of Program Integration. The role involves supporting the Program Integration Team, managing speaker logistics for events, and ensuring high-quality customer service while interacting with industry leaders and government officials.

AssociationCommunitiesEducationNon Profit

Responsibilities

Serves as the Director of Program Integration’s designated representative in meetings
Proactively identify and escalate risks and issues to the Director of Program Integration to protect program success
Serve as primary liaison for speaker preparation and logistics, managing on/off-site behind-the-scenes details to provide comprehensive speaker support, ensuring readiness, professionalism, and a high-quality participant experience for all Space Foundation events
Research and resolve inquiries and/or issues to ensure customer satisfaction, including, as applicable, working through complex questions, processing adjustments to registrations, and composing correspondence to address customer inquiries
Prepare badges, meal tickets and other registration materials in advance of Space Foundation events
Maintain a prominent level of protocol and professional customer service
Follow and communicate established department policies and procedures
Produce various reports for internal and external customers using different platforms and methods
Perform other duties and projects as assigned
Oversees the work of assigned personnel by setting priorities, coaching for development, and managing performance to achieve individual and team success in alignment with organizational goals

Qualification

Event managementCustomer serviceProtocol experienceMicrosoft OfficePublic speakingLogistics coordinationCreative problem-solvingTeam collaborationAttention to detailWritten communicationAdaptability

Required

Two (2) years of college toward a degree in business administration or two (2) year community college associates degree (or equivalent) in an appropriate field preferred
Minimum two (2) years of experience in a customer service and protocol environment
Minimum two (2) years of experience performing a variety of tasks and functions related to the participation of event speakers, to include creating formal communications, orchestrating schedules, carrying out registration processes, assisting with hotel reservations, providing on-site support, and post-event follow-up
Requires prior experience managing large-scale events, including coordination of complex logistics, multiple stakeholders, and high-profile participants
One (1) year of experience interacting with senior executives and staff, government officials and aides, international delegations, and other prominent and distinguished individuals
Competent written skills, including proper sentence structure and grammar
Intermediate to advanced Microsoft office skills, including Word, Excel, PowerPoint, Teams, and SharePoint

Preferred

Intermediate background knowledge on United States Military branches and civil space agencies preferred
Experience with Launchsquid, Cvent, Swoogo, and Wordpress preferred

Benefits

Medical, dental, and vision insurance
Employer-paid basic life and AD&D coverage
Short- and long-term disability insurance
401(k) plan with employer contribution
Paid holidays and generous paid time off
Access to employee assistance program (EAP)

Company

Space Foundation

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Space Foundation is a global, nonprofit organization in space awareness activities, educational program.

Funding

Current Stage
Growth Stage

Leadership Team

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Heather Pringle
Chief Executive Officer
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Holly Roberts
CFO
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Company data provided by crunchbase