ViaPlus · 3 hours ago
Data Analyst
ViaPlus is a global mobility company specializing in revenue and services management solutions for the transportation industry. The Data Analyst will act as the interface between the business and operations, providing analytical support for day-to-day operations and transforming complex data into actionable insights.
Information TechnologySoftwareTransportation
Responsibilities
Collaborate with internal and external stakeholders to understand business needs and translate them into data requirements and analytical solutions
Analyze tolling, transactional, financial, and operational data to support decision-making and performance monitoring
Identify trends, patterns, anomalies, and data quality issues across large and complex datasets
Develop and deliver standard and ad hoc reports, dashboards, and visualizations for executives, managers, and operational teams
Apply statistical and analytical techniques to evaluate business performance, operational events, and system behavior
Convert complex datasets into clear, concise, and business-friendly insights
Validate data accuracy by identifying gaps, inconsistencies, redundancies, and errors across source systems
Prepare comprehensive technical and analytical documentation to clearly explain findings and recommendations
Perform root cause analysis for operational issues, system defects, and unusual tolling or customer activity
Extract and integrate data from CRM systems, databases, and operational platforms to support routine reporting and executive inquiries
Support cross-functional initiatives and provide data insights for planning, forecasting, and future growth
Troubleshoot and document data, process, and system-related issues in coordination with technology and operations teams
Providing support for additional projects as required, including data to support planning for future growth
Qualification
Required
Must be self-starter
Ability to work with minimal direction in a fast paced / high-pressure environment
Ability to prioritize tasks and directly support the department managers
Good troubleshooting and error isolation skills
Excellent oral/written communication skills are required, including demonstrated ability to package analytical results into an executive summary and present to senior leadership
Advanced knowledge of Excel, Power BI, and SQL
Intermediate skills of Word and PowerPoint; along with other MS Office products, such as Visio, Access
Exercises logic and reasoning to define problems, establish facts and draw valid conclusions
Bachelor's degree in business, management, economics, accounting, finance, information system or significant progress towards a degree
3 - 4 years in data analysis, research, compilation, and/or report writing and design work experience
Preferred
Experience or exposure to AI/ML and data science techniques (such as predictive analytics, anomaly detection, or pattern recognition) is a plus