Menards · 23 hours ago
IT Support Technician
Eau Claire, WI
Full-time
Onsite
New Grad, Entry LevelMenards is a company that values collaboration and offers a supportive work environment. They are seeking an IT Support Technician I to assist in the support and maintenance of computer equipment and systems for their retail stores, focusing on troubleshooting, repairs, and preventative maintenance.
E-CommerceManufacturingReal EstateRetail
Responsibilities
Process issue tickets for all retail stores
Willingness to learn new software
Willingness to learn new computer skills
Must have working knowledge of computers and their operating systems
Understand mobile technologies and equipment such as smartphones and tablets
Repair defective computer equipment such as PCs, printer, tablets, register equipment, etc
Load and install software or computer peripherals locally and remotely
Perform site preventative maintenance on computer equipment and systems onsite at retail stores
Perform project work as assigned
Perform Maintenance Change Request (MCR) work as assigned such as new or equipment upgrade rollouts for the retail stores
Qualification
Required
Bachelor's or Associate's degree in a Computer Networking, Management Information Systems, Computer Repair, Computer Science, Information Technology Management or related field OR Equivalent work experience
Experience with computer systems, computer equipment including peripherals, mobile technology, or network/client-server troubleshooting, installation, or maintenance
Knowledge of Windows Operating System and Android mobile operating system
Familiarity with imaging techniques and software
Excellent design and analytical skills
Excellent communication skills
Ability to work independently, as well as cooperate with others in team efforts
Must work within designated normal office hours assigned or required by work
Must be able to work overtime and weekends as needed
Must carry a company provided after hours on call cell phone as needed
This position is located onsite in Eau Claire, WI and must be able to relocate to the area for this position
Willingness to learn new software
Willingness to learn new computer skills
Must have working knowledge of computers and their operating systems
Understand mobile technologies and equipment such as smartphones and tablets
Repair defective computer equipment such as PCs, printer, tablets, register equipment, etc
Load and install software or computer peripherals locally and remotely
Perform site preventative maintenance on computer equipment and systems onsite at retail stores
Perform project work as assigned
Perform Maintenance Change Request (MCR) work as assigned such as new or equipment upgrade rollouts for the retail stores
Preferred
Industry standard certifications are a plus (Microsoft, CompTIA, etc.)
Benefits
Profit Sharing & 401K
Paid Vacation & Holidays
Team Member Discount
Company
Menards
Menards is a family owned company which sells products of high-quality, name brand merchandise, tools, materials and supplies for all home.
Founded in 1958
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Adam Duquaine
Chief Information Officer
Recent News
2025-12-19
Company data provided by crunchbase