Kenco Group · 4 hours ago
Service Technician II
South Carolina, United States
Full-time
Onsite
Entry, Mid Level
2+ years expKenco Group is one of the leading 3PL providers in the U.S., offering a supportive work environment focused on innovation and employee growth. The Service Technician II is responsible for performing general maintenance, repairs, and preventative maintenance on Material Handling Equipment and automated systems, ensuring optimal equipment performance and compliance with safety standards.
AutomotiveInformation TechnologyLogisticsReal EstateSupply Chain Management
Responsibilities
Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed
Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards
Maintains regular communication with site managers, supervisors, and operations leaders regarding equipment status, service requirements, project timelines, work progress, delays, or obstacles that may impact operations or customer commitments
Meet or exceed established performance metrics including service response times, first-time fix rates, and preventive maintenance completion schedules
Manage equipment condition and support repair readiness by reporting damage, coordinating required parts, and maintaining accurate service and inventory records
Communicate with Parts team on parts and supplies needed to maintain equipment
Maintain parts inventory and repair records for all equipment by completing accurate paperwork
Access and navigate original equipment manufacturer (OEM) software platforms to perform diagnostics, troubleshooting, and equipment programming
Use OEM software, service manuals, wiring diagrams, and parts schematics to diagnose mechanical, electrical, and hydraulic issues and perform required adjustments or replacements
Achieve and maintain minimum 80% technician efficiency or 100% PM completion monthly by maximizing billable work hours relative to total available work time
Conducts routine inspections of equipment and safety devices to ensure compliance with OSHA, facility, and manufacturer standards
Understanding of Occupational Safety and Health Administration (OSHA) regulations applicable to material handling equipment, industrial maintenance, and field service operations
Must interact with customers and coworkers in a professional manner
Responsible for general cleanliness of service area always
Conduct thorough monthly inspections of assigned service vehicle or shop workspace according to company checklist and schedule
Maintain organized, clean, and efficient workspace in service vehicle or shop area following 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain)
Knowledge of customer facility-specific safety requirements, site access protocols, and contractor safety orientation procedures
Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better
Qualification
Required
High school diploma, G.E.D. or tech school graduate required
2-4 years of mechanic experience; preferably prior experience with repair and maintenance of material handling equipment, automated systems, and conveyors, or similar equipment
Ability to troubleshoot mechanical and electrical problems on multiple types of equipment
Proficiency using email, work order management software, and mobile applications for daily job functions
Able to read and understand electrical and hydraulic system schematics
Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team
Must be able to frequently lift/carry/push/pull up to 50 lbs
Supply own mechanic technician hand tools
Must be able to safely operate lift trucks
Preferred
ASE Certification preferred. Silver and/or Gold Certification preferred
Electrical journeyman certification preferred
Electrical and pneumatic experience preferred
Benefits
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Company
Kenco Group
Kenco is a leading North American 3PL delivering custom, integrated logistics solutions that maximize supply chain efficiency.
5001-10000 employees
H1B Sponsorship
Kenco Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (13)
2023 (14)
2022 (9)
2021 (6)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Pritzker Private Capital
2022-10-06Private Equity
Leadership Team
Denis Reilly
President and CEO
Thomas Kaminsky
Chief Financial Officer
Recent News
2026-02-05
Company data provided by crunchbase