Human Resources Manager - Employee Relations jobs in United States
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Doherty Enterprises · 1 day ago

Human Resources Manager - Employee Relations

Doherty Enterprises is seeking a Human Resources Manager to oversee Employee Relations issues within their assigned region. The HR Manager will act as a strategic partner to provide support to Area Directors, Managers, and Employees, focusing on improving culture and legal compliance.

Food and Beverage
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Growth Opportunities

Responsibilities

Partner with Operations, Management, and HR support team to provide direction and assistance for field operations in the day-to-day human resources administration in accordance with the Company’s policies, procedures, and applicable laws
Accountable for oversight and management of all Employee Relations for their designated market; conduct or direct investigations as needed resulting from both formal and informal internal / external complaints
Ownership for their region’s EthicsPoint cases; respond to all complaints, grievances, policy resolution issues, discipline, etc. in a timely manner to recommend outcomes and ensure proper documentation for records
Draft clear, defensible investigation summaries and recommendations aligned with company precedent
Independently assess investigation scope, credibility, risk level, and escalation thresholds; determine when to involve Legal or senior HR leadership
Oversee the other HR Manager’s region’s issues as needed when they are out on PTO
Analyze Employee Relations data, EthicsPoint trends, and repeat risk indicators to inform policy, training, and Operational and cultural changes; Use data to proactively reduce ER volume and compliance exposure within assigned region
Communicate and enforce company policies and procedures
Partner with Director of HR to formulate and implement strategies for employee engagement, recognition, retention, and culture
Maintain and coordinate all legal files and document coordination for suits and claims for the geographical area of responsibility
Presents training to concept Managers and others on employee relations and fair employment practices
Proactively identify risks and ensure the department and company is operating in compliance with federal and state laws
Maintain consistency and alignment with Operations in the areas of performance management and development with restaurant Management team, outline growth and development opportunities in partnership with Learning and Development team
Collaborate with Benefits department to mitigate risk and ensure a safe work environment regarding accommodations, Fitness for Duty, and return to work clearance
May be required to represent company during DOL investigations, legal cases, or to advise concept personnel
Coordinates or assists at various company outings and cultural initiatives as needed

Qualification

Employee Relations managementLaborEmployment lawsConflict managementData analysisTraining presentationEmotional intelligenceNegotiation skillsInterpersonal skillsProblem-solvingDecision-making

Required

Proven ability to manage high-volume Employee Relations casework, including multiple concurrent investigations, tight timelines, and fast-paced decision-making
Demonstrated experience balancing legal risk, operational realities, and organizational culture in a frontline hourly environment, including support of operations in complex jurisdictions (e.g., NYC, NJ, multi-state compliance environments)
Expert knowledge of labor and employment laws and regulations, with the ability to apply them practically and consistently in real-world operational settings
Strong emotional intelligence, resilience, and professionalism, with the ability to remain grounded and effective during sensitive, high-conflict, or high-pressure situations
Coach and influence leaders through difficult decisions, not just deliver outcomes, while maintaining credibility and alignment with company priorities
Excellent active listening, negotiation, presentation, and interpersonal skills, with the ability to build effective relationships at all levels of the organization
Highly organized, results-oriented, and resourceful, with strong problem-solving, decision-making, and process-improvement capabilities, and a strong sense of urgency
Ability to manage conflict and promote a collaborative, professional work environment
Thrive in a fast-paced environment with multiple competing demands, demonstrating strong follow-through, sound judgment, and attention to detail
Maintain strict confidentiality and exercise discretion in all matters
Think strategically while demonstrating practical leadership and execution skills
Work effectively with cross-functional partners, co-workers, and management
Work flexible and non-traditional hours as business needs require
Travel intermittently to local restaurants, area meetings, and special projects, including overnight travel approximately 20–30% annually

Benefits

Healthcare
PTO
401k
Paid Holidays

Company

Doherty Enterprises

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Doherty Enterprises is a restaurant specializing in casual dining and hospitality services.

Funding

Current Stage
Late Stage

Leadership Team

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Jerry Marcopoulos
Executive VP, CFO
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Kathy Coughlin
Chief People Officer
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Company data provided by crunchbase