FoodChain ID · 1 day ago
Client Service Representative
Chantilly, VA
Full-time
Onsite
New Grad, Entry LevelFoodChain ID is a company focused on providing services related to food safety and quality. They are seeking a Client Service Representative I who will be responsible for processing and tracking samples, completing order forms, and communicating with customers regarding their orders.
Food and BeverageSoftwareProfessional ServicesInformation TechnologyBusiness DevelopmentFood ProcessingService Industry
Responsibilities
Works under the supervision of the Manager
Maintain organization of work while multi-tasking
Attention to detail (critical)
Must be able to follow directions
Receive samples (weigh samples if required)
Prioritize samples by turnaround times (TAT’s)
Process samples in LIMS
Label samples
Distribute samples to the laboratory
Complete order forms and ship samples to subcontract laboratories
Fulfill orders for sampling supplies and ship to the customers
Return coolers and shipping materials to customers as
Send time sensitive reports to customers
Email and/or call customers regarding sample discrepancies
Answer phones and transfer calls
Greeting visitors, couriers, repair technicians and ensure sign in log is completed
Qualification
Required
Bachelor's degree preferred
Able to lift up to 30 pounds
Interpersonal/Communication Skills
Excellent verbal and written communication skills; clear, organized, detail oriented
Offers and receives useful and constructive feedback
Able to establish and maintain effective work relationships in a team-based environment
Highly organized with exceptional attention to detail
Able to multi-task and work efficiently under deadlines
Dependable and punctual work schedule
Takes responsibility for all work activities and personal actions
Proficiency with operation of desktop computers
Microsoft products
Basic math skills
Ability to perform simple deductive reasoning
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Employees must have reliable transportation
Preferred
Laboratory experience preferred
LIMS experience preferred
Company
FoodChain ID
FoodChain ID is a provider of technology-enabled, integrated testing, certification, and technical services solutions.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Conor Kearney
Chief Executive Officer
Recent News
EIN Presswire
2026-02-02
Morningstar.com
2025-10-13
Company data provided by crunchbase