Aston Carter · 1 day ago
Dental Coordinator/ Front Desk
Aston Carter is a provider of corporate talent solutions, and they are seeking a professional and courteous Dental Coordinator/Front Desk representative. The role involves greeting and assisting patients, managing phone calls and appointments, and collaborating with medical/dental staff to coordinate patient care.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Greet and assist patients with professionalism and courtesy
Manage phone calls, schedule appointments, and maintain an organized appointment calendar
Collect and verify patient information, insurance details, and other confidential documentation
Facilitate patient check-in and check-out process efficiently
Provide accurate information to patients regarding services, policies, and procedures
Collaborate with medical/dental staff to coordinate patient care and address inquiries
Qualification
Required
Must have experience with Dental and Front desk
Experience in a dental setting
Bilingual in English and Spanish
Professional communication and customer service skills
Strong organizational abilities and attention to detail
Proficiency with Microsoft Office software
Ability to work onsite 8:30am – 5:30pm Monday – Friday
Comfortable providing translation services in Spanish for patients and staff
Associates Degree or Business Institute Certificate
At least two years of prior administrative/call center/customer service experience
Experience with administration of electronic medical records (EMR) - EPIC
Exposure/experience with medical terminology and provider billing practices
Demonstrated understanding of HIPAA regulations
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Recent News
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