Desktop Support Technician (Entry-Level) jobs in United States
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Katapult Network · 1 day ago

Desktop Support Technician (Entry-Level)

positionMinneapolis, MN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$45K/yr - $55K/yr
date0+ years exp

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. They are currently recruiting an entry-level Desktop Support Technician to support customers in a hands-on, relationship-focused IT environment, working closely with experienced IT professionals and serving as an extension of the internal technology team.

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Growth Opportunities

Responsibilities

Provide hands-on desktop and technical support for end users
Work alongside senior IT team members to deliver reliable, high-quality service
Troubleshoot hardware, software, and basic connectivity issues
Assist with workstation setups, upgrades, and device configuration
Support onboarding and offboarding technology needs
Interact directly with users in a professional, friendly manner
Document issues, resolutions, and next steps in a ticketing system
Escalate more complex issues while learning from experienced team members

Qualification

CompTIA A+ CertificationDesktop hardware knowledgeOperating systems knowledgeCustomer service skillsIndependenceCommunication skillsProblem-solving skillsGrowth-oriented mindset

Required

Bachelor's degree
CompTIA A+ Certification

Company

Katapult Network

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Katapult Network is a recruiting industry.
dateFounded in 2015
location
Minneapolis, Minnesota, USA
people-size11-50 employees
web-link
https://katapultnetwork.com

Funding

Current Stage
Early Stage

Leadership Team

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Brian Carlson
Co-Founder and Partner
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Brian Johnson
President and Co-Founder
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Company data provided by crunchbase