Eve · 9 hours ago
Senior Customer & Social Media Marketer
United States
Full-time
Remote
Senior Level
7+ years expEve is redefining what’s possible in legal technology by empowering plaintiff law firms with AI-driven solutions. The Senior Customer & Social Media Marketer will build and scale customer advocacy programs while enhancing the company's social media presence, turning satisfied users into visible champions and driving engagement across various platforms.
Artificial Intelligence (AI)LegalLegal Tech
Responsibilities
Build and scale Eve's customer advocacy program, transforming satisfied users into visible champions through case studies, testimonials, video content, and referrals
Own and grow Eve's social media presence on Instagram, Facebook, TikTok, and LinkedIn with content by plaintiff lawyers, for plaintiff lawyers that regularly resonates with our target audience
Source 20+ pieces of customer content per quarter across formats — video testimonials, case studies, social posts, webinar speakers, and co-marketing opportunities
Create a signature customer awards program that generates earned media, social proof, and amplification opportunities
Develop scalable systems for identifying, recruiting, and activating referenceable customers while ensuring seamless handoffs to Sales and Customer Success
Design social content strategies that elevate customer voices, showcase their wins, and position Eve customers as the most innovative plaintiff attorneys in the country
Track and report on pipeline influence, advocacy participation, social media growth, content production, and referral conversions
Partner with Marketing, Customer Success, and Sales to equip teams with customer stories and advocacy assets that accelerate pipeline and retention
Qualification
Required
A combined 7+ years of experience in customer marketing and social media marketing in high-growth B2B SaaS or environments (legal industry experience strongly preferred)
Proven track record building customer advocacy programs that generated measurable pipeline impact ($5M+ influenced pipeline)
Demonstrated success growing social media presence by orders of magnitude within 12 months
Strong background in customer storytelling through video testimonials, case studies, webinars, and social content
Creative eye for social content that feels authentic, scroll-stopping, and differentiated from typical B2B SaaS marketing
Experience working cross-functionally with Customer Success, Sales, Product, and Marketing teams
Analytical mindset with ability to track pipeline influence, measure social engagement, and demonstrate clear ROI
Exceptional relationship-building skills with ability to develop trusted partnerships with customers from paralegals to managing partners
A builder's mindset — capable of both executing independently and shaping long-term vision for customer advocacy and social strategy
Preferred
Experience building customer marketing programs at fast-growing legal tech companies
Background producing authentic, user-generated content for social media that drives engagement and conversions in professional services industries
Track record designing customer awards programs that generate industry recognition and earned media
A network within the plaintiff attorney community
Experience managing customer speakers at webinars, conferences, or industry events
Video production and editing skills
Understanding of AI adoption trends in professional services and ability to position customers as thought leaders in this space
Benefits
Competitive Salary & Equity
401(k) Program with Employer Matching
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Commuter Benefits
Autonomous Work Environment
Office Setup Reimbursement
Flexible Time Off (FTO) + Holidays
Quarterly Team Gatherings
In office Perks
Company
Eve
Eve is a legal tech platform designed to assist plaintiff law firms at every phase of a legal case.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$164MKey Investors
Spark CapitalAndreessen HorowitzLightspeed Venture Partners,Menlo Ventures
2025-09-30Series B· $103M
2025-01-16Series A· $47M
2023-10-25Seed· $14M
Recent News
linkedin.com
2026-01-07
Crunchbase News
2025-10-15
Company data provided by crunchbase