Consertus · 4 hours ago
Assoc. Director, Knowledge & Content Systems
Chicago, IL
Full-time
Hybrid
Director/Executive
$145K/yr - $170K/yr
10+ years expConsertus is a global capital program management and advisory firm that combines human expertise with advanced digital tools. The Associate Director, Knowledge & Content Systems will oversee systems and workflows that support business development efforts and ensure the quality and accessibility of critical content across the organization.
Management Consulting
Responsibilities
Oversee and manage BD-critical content platforms, including the content and digital media libraries and Flowcase, ensuring information and imagery is accessible, current, and aligned with Consertus standards
Partner with VP, Enterprise Growth to communicate clear governance for how content is stored and maintained
Serve as the single point of contact for content entering the library, reviewing format, messaging, accuracy, and compliance with branding and BD strategy
Lead the onboarding of qualifications and technical content for all incoming firms including resumes, project sheets, case studies, boilerplate, and firm-level credentials
Ensure new firm qualifications are integrated into Flowcase and mapped to the appropriate business units, end markets, and teams
Ensure qualification statements are updated for each end market, service, and business unit, adding new expertise as additional firms and capabilities come online
Continuously explore ways to use our existing IT infrastructure to make the team more efficient with gathering information from previous best-practice proposals, technical content, and the most up-to-date statutory company information
Train BD and technical teams on content systems, usage protocols, and best practices for maintaining high-quality information
Develop guidance and workflows to ensure the pursuit teams always have easy access to project images and reliable information including resumes, project descriptions, and core proposal content
Maintain the accuracy and usability of proposal materials including staff bios, case studies, past performance content, boiler responses, and proposal imagery (project-specific and stock images) used across pursuits
Work closely with pursuit team leaders to keep narrative libraries current and aligned with Consertus’ evolving service lines
Drive continuous improvement across content formats to ensure material is polished, digestible, and differentiated
Qualification
Required
10-15 years of experience in knowledge management, proposal development, content strategy, or related discipline within organizations that deliver complex capital projects
Experience operating at scale, preferably supporting global organizations
Demonstrated ability to build and lead knowledge systems, including content libraries, resume platforms, and structured qualification repositories
Strong understanding of how BD teams use content across pursuits, proposals, and client-facing materials
Proven success implementing new workflows, training teams, and driving adoption across a broad user base
Exceptional writing, editing, and systems-thinking skills
Familiarity with platforms such as Flowcase, SharePoint, Salesforce, or equivalent content-management tools (experience with integrations a plus)
Ability to work across a matrixed organization and manage competing priorities
Benefits
Comprehensive health coverage (medical, dental, and vision)
Company-paid life and disability insurance
Optional benefits like pet insurance, legal, and supplemental health plans
401(k) with day-one eligibility, 3% safe harbor, plus up to 2.5% company match
Generous time off, 10 paid holidays and PTO starting at 15 days, growing up to 25
Access to Consertus Academy for continuous learning and development
Company
Consertus
Consertus, Inc. delivers transformative digital, advisory, delivery solutions that drive successful outcomes for capital programs worldwide.
501-1000 employees
H1B Sponsorship
Consertus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase