Windstar Cruises · 11 hours ago
Senior Manager, Hotel Procurement
Miami, FL
Full-time
Hybrid
Senior Level
5+ years expWindstar Cruises is awarded as the World’s Best Small Ship Cruise line, known for its intimate yacht style experience. The Senior Manager, Hotel Procurement is responsible for overseeing hotel-related sourcing and procurement strategies, ensuring cost-effective and quality-assured supplies across the fleet while managing a high-performing team.
Travel
Responsibilities
Build, develop, and mentor a procurement team centered on service excellence, accountability, and continuous improvement
Provide coaching, performance feedback, and career development support to all direct reports
Foster strong collaboration with cross‑functional partners, including Hotel Operations, Supply Chain, Technical Operations, Port Operations, and Onboard leadership
Lead end‑to‑end sourcing strategies for F&B and Hotel categories, ensuring cost competitiveness, reliability, and alignment with brand and operational standards
Oversee competitive bidding processes, supplier selection, contract development, and performance management
Drive strategic sourcing initiatives supporting new market bids, regional deployments, and special programs
Strengthen global supplier networks and leverage opportunities for volume, quality, and service improvement
Manage and execute procurement activities for designated categories or vessels to ensure timely and accurate order placement, fulfillment, and replenishment
Oversee the end‑to‑end Procure‑to‑Pay (P2P) process, ensuring compliance, accuracy, and operational efficiency
Partner with onboard teams to ensure adherence to purchasing standards, consumption targets, and inventory management processes
Serve as the Miami‑based liaison to Denver Supply Chain offices, ensuring alignment across locations
Develop communication plans and category updates for internal stakeholders and leadership
Collaborate closely with Hotel Operations leadership to support menus, product standards, sustainability goals, and guest‑experience‑driven initiatives
Maintain strong, ethical relationships with suppliers and partners in accordance with corporate procurement guidelines
Monitor supplier performance and drive corrective actions or improvement initiatives as needed
Identify operational inefficiencies and implement process improvements across sourcing, logistics, systems, and procurement workflows
Support system enhancements, data governance, and user training for enterprise procurement software and ERP tools
Qualification
Required
Minimum 5 years of F&B procurement experience in cruise, hotel, resort, or hospitality environments
At least 3 years in a mid-senior leadership role with supervisory responsibilities
Proven track record in strategic sourcing, category management, and cost-optimization initiatives
Demonstrated success improving supplier performance and managing high-volume, multi-location procurement operations
Bachelor's degree in Business, Supply Chain Management, or related field
Strong proficiency in enterprise procurement systems and Microsoft Office (Excel required)
Exceptional negotiation, communication, and stakeholder-engagement skills
Ability to manage multiple priorities, work under pressure, and meet deadlines in a fast-paced operational environment
Willingness to travel up to 15% (ships, satellite offices, vendor visits, trade shows)
Preferred
CPM, CSCP, or other Supply Chain certifications
Global sourcing experience
Cruise industry procurement experience
MXP Purchasing System experience
Strong analytical and data-driven decision-making capabilities
Experience with complex logistics and customs environments
Benefits
Medical, Dental & Vision
HSA & FSA
Life & Disability
Accident, Hospital & Critical Illness
Pet Insurance
Vacation, Sick Time and paid Holidays
401(k) with Company Match
Employee Assistance Plan
Education Assistance
Employee Discounts & Travel Deals
Company
Windstar Cruises
Windstar Cruises is a travel & tourism company specializing in cruise vacation packages.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Janet Bava
Chief Commercial Officer (CCO)
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