Deluxe · 7 hours ago
Training Coordinator, TTS
Burbank, CA
Full-time
Onsite
Mid Level
$27.88/hr - $36.06/hr
3+ years expDeluxe Media Inc. is a global leader in media and entertainment services, and they are seeking a Training Coordinator for their TTS Production team. The role focuses on supporting training and feedback programs for TTS resources, ensuring quality standards, and enhancing technology adoption within the localization community.
AdvertisingDigital EntertainmentDigital MediaFilmInformation TechnologyMarketingMedia and Entertainment
Responsibilities
Assign training materials to potential resources and track overall progress status, including:
E-learning modules, written guides, and demo scripts
TTS adaptation techniques for lip-sync and VO
Phonology and pronunciation best practices
Client guideline adherence
Tool usage optimization and troubleshooting
AI voice casting and performance strategies
Audio Description standards
Track talent resource outreach; assign both testing and training materials where needed
Assign evaluation tasks to specialists and experts upon completion of operator tests
Relay structured feedback to TTS operators and resources
Support the planning and execution of live training sessions
Ensure skill tiers are properly assigned to resources that align with Deluxe’s TTS product categories
Contribute to 'train-the-trainer' materials to support scalability and develop a well-rounded resource database of creative and technical operators globally
Communicate testing instructions and training details thoroughly with external resources; ensure accuracy and timeliness throughout the process
Assist in the organization of an up-to-date library of sample content to demonstrate quality expectations
Monitor recruitment and training statistics, set stretch goals in partnership with stakeholders
Contribute to the creation and optimization training SOPs, SLAs, and KPIs
Complete other production-related duties as assigned at the discretion of management
Qualification
Required
Minimum 3 years working in either localization, production and/or postproduction
Preferred 2 years' experience working specifically in the localization or accessibility space
Proven experience in mentoring, training, or coaching environments
Thorough understanding of localization and accessibility workflows, standards and technology
Demonstrated ability to break down complex audio and linguistic concepts for diverse audiences
Curiosity, openness and passion for Ai technologies and production workflows required
Proven experience in managing orders in 3rd party systems a plus
Experience working with cross-functional teams both locally and globally
Familiarity with TTS, ASR, MTPE, LLMs workflows a plus
Understanding of technical audio postproduction workflows and specifications
Comfortable working under pressure in a fast-paced, deadline-driven environment
Experience handling sensitive and complex project requirements and planning
Ability to effectively navigate and negotiate with varying creative personalities
Strong attention to detail, nuance and creative intent
Self-starter, problem-solver; strong collaborative mindset with a focus on teamwork Exceptional organization and communication skills (verbal and written)
Proficiency in word processor, inventory, order processing and database software
Willingness to work during Pacific Time (PST) morning hours
Preferred
Professional working proficiency in a second language a plus
Benefits
Medical, dental & vision coverage
Vacation & sick leave
401(k)
Company
Deluxe
As the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing premium content creators and distributors.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-07-01Acquired
Leadership Team
C
Cyril Drabinsky
Chief Executive Officer
Recent News
Research and Markets
2025-05-30
Company data provided by crunchbase