NEOGOV · 20 hours ago
CITY CLERK COORDINATOR
Crestview City Hall, FL
Full-time
Onsite
Entry, Mid Level
$46K/yr - $47K/yr
2+ years expNEOGOV is seeking a City Clerk Coordinator to provide a broad range of administrative and operational support to the City Clerk's Office. The role involves managing public inquiries, maintaining municipal records, and assisting with City Council activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as a primary point of contact for incoming calls, walk-ins, and public inquiries, providing courteous, professional, and accurate assistance
Assists residents and staff in navigating City services and directs inquiries to the appropriate department or resource
Maintains a positive and professional demeanor in all interactions, representing the City Clerk's Office and the City of Crestview with excellence
Assists the City Clerk in developing and maintaining Standard Operating Procedures (SOPs) for records management, retention, and destruction in accordance with Florida state law
Ensures that ordinances requiring recording are properly recorded, filed, and updated in the City's records system
Categorizes and files resolutions and other official municipal documents for accurate retrieval and compliance
Assists in the organization and maintenance of municipal records, including ordinances, resolutions, contracts, and other official documents
Assists in the preparation and distribution of City Council and advisory board meeting agendas and supporting materials
Coordinates and maintains the City Council calendar, integrating city events, meetings, and deadlines to ensure timely scheduling
Assists with maintaining accurate records and documentation related to City Council and board activities
Supports the City Clerk in preparing and distributing official City communications, meeting notices, and public postings
Processes requisitions for the City Clerk and City Council, ensuring proper documentation and budget compliance
Manages all travel arrangements and processes travel reimbursements for City Council members and City Clerk's Office staff
Provides general administrative support to the City Clerk's Office, including correspondence, data entry, filing, and scheduling
Facilitate communication between the City Clerk's Office and other city departments to support efficient municipal operations
Coordinates with departments to gather and organize information as needed for office functions
Perform other duties as assigned by the City Clerk or City Council as needed to support the operations of the City Clerk's Office
Assists in the training and onboarding of new employees as directed
Qualification
Required
Associate's degree in public administration, Business Management, Records Management, or a closely related field; OR
An equivalent combination of education and progressively responsible experience, with additional work experience substituting for the required education on a year-for-year basis
A minimum of two (2) to three (3) years of administrative experience is required
Strong customer service skills with the ability to interact professionally and effectively with residents, employees, and officials
Ability to manage multiple tasks and competing priorities simultaneously while maintaining accuracy and attention to detail
Strong organizational and time management skills, with the ability to plan, prioritize, and follow through on assigned tasks and deadlines
Working knowledge of municipal government organization, structure, and functions
Knowledge of applicable Florida state laws, local ordinances, and City policies and procedures
Understanding of records management principles, including retention schedules and legal requirements for recording, filing, and disclosure
Familiarity with Florida Sunshine Law requirements related to public records and open meetings
Ability to accurately record, organize, and maintain municipal records and documents
Ability to type accurately and at a proficient speed
Ability to communicate effectively, both verbally and in writing, with employees, officials, and the public
Ability to establish and maintain positive, professional working relationships across departments and with community members
Proficiency in standard office software and applications (e.g., Microsoft Office Suite); experience with records management or agenda management systems (e.g., NextRequest) is a plus
Must be available to attend City Council or advisory board meetings as duties expand, which may include evenings or weekends
Must possess a valid Florida Driver's License and maintain a satisfactory driving record
Must be able to obtain Notary Public certification within six (6) months of hire
Must be able to obtain Certified Municipal Clerk (CMC) designation certification four years
Must be bendable
Preferred
Bachelor's degree in Public Administration, Business Management, Records Management, or a closely related field
Prior experience working in a municipal or county government setting in an administrative or clerk support role
Experience with public records request processing or agenda coordination systems
Familiarity with City of Crestview operations and procedures
Strong problem-solving skills and the ability to adapt to changing priorities
Benefits
We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, paid time off.
100% employer paid health and life insurance, optional 50% paid dental, and employee paid vision coverage, flexible spending accounts available.
Pension style Retirement Plan subject to plan terms
Eligibility for supplemental benefits such as life insurance, short and long term disability and long-term care, through Allstate and AFLAC
Paid time off (PTO) earned on a monthly accrual basis
13 City-paid holidays annually
457b Deferred Compensation plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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