Gracepoint Wellness · 12 hours ago
Administrative Assistant - FACT Lite Outpatient Mental Health
Jacksonville, FL 32207
Full-time
Onsite
Entry Level
2+ years expGracepoint Wellness is a not-for-profit organization providing a wide range of mental health and behavioral health care services to the community. The FACT Lite Administrative Assistant is responsible for organizing and coordinating non-clinical operations of the FACT Lite program while serving as a liaison between participants and staff.
Addiction TreatmentHealth CareMedicalMental HealthWellness
Responsibilities
Assists FACT Lite staff and managers in generating correspondence, meeting minutes, forms, copying, and completing reports
Maintains records of program correspondence and reports, as well as other materials
Receives, sorts, and distributes all incoming mail
Answers telephone, greets, assists, and announces visitors
Responsible for completing registration, program enrollment, insurance, and discharges in the Electronic Health Record (EHR)
Assists in setting up tracking protocols in the EHR for new and existing participants
Verifies insurance eligibility monthly for each participant and ensures this is accurately reflected in the EHR
Assists with staff scheduling in the EHR and reviews the team schedule and staff service notes to ensure completion. Notifies the supervisor of any delays
Ensures participant phone numbers, addresses, and contact information in the EHR is correct
Monitors use of office supplies and orders supplies as needed
Completes and updates reports to ensure the accurate billing and reporting of FACT Lite services
Must have a general understanding of each participant’s financial needs as they relate to the use of program funds
Requests and tracks the use of the team’s budget for these funds, and provides regular updates to the supervisor. Ensures all receipts are obtained and documentation requirements are met
Maintains and reorders Petty Cash. Ensures all receipts are obtained and documentation requirements are met
Qualification
Required
High School Diploma or equivalent
Two years of general office experience
Demonstrate proficiency in Electronic Health Record and Patient Billing System within three months of employment
Proficiency in Microsoft Office Programs, Outlook and use of the Internet
Completion of all paperwork, reports, and system entries must meet internal and external guidelines for content, accuracy and timeliness
Excellent customer service skills
Ability to interact appropriately with internal and external customers, including individuals served, family members, community service providers, supervisory staff and other department professionals
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403b
PTO
Paid Holidays
Flexible Spending Account
Employee Assistance Program
Company
Gracepoint Wellness
Gracepoint Wellness provides mental health care, substance abuse treatment, and medical care to promote health and wellness
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Joe Rutherford
CEO
Roaya Tyson
Chief Executive Officer
Recent News
2023-08-04
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