Aquent · 3 days ago
Infrastructure Engineer | Level III [207686]
Hartford, CT
Full-time
Onsite
Mid, Senior Level
$58/hr - $65/hrAquent is partnering with a leading enterprise in a dynamic industry, seeking an accomplished Infrastructure professional to join their innovative team. The role involves designing, implementing, and maintaining robust infrastructure solutions to ensure high availability, performance, and security across all systems.
OutsourcingHuman ResourcesRecruiting
Responsibilities
Design and implement advanced monitoring, automation, configuration management, and reporting functions to achieve a highly efficient, hands-off infrastructure environment
Architect, install, configure, manage, and maintain internal server and virtual machine environments, networking components, storage solutions, and security infrastructure
Ensure adherence to rigorous change management processes, incident response protocols, and testing methodologies for all system and software modifications
Proactively anticipate, mitigate, identify, respond to, troubleshoot, and resolve complex issues affecting systems and software
Document, address, and resolve all customer incidents, problems, and requests in a timely and professional manner
Perform regular system maintenance, including operating system and application patching, driver updates, and continuous performance monitoring
Develop comprehensive documentation for both new and existing systems, ensuring knowledge transfer and operational consistency
Provide exceptional customer service, actively seeking to understand and address customer needs through effective communication and collaboration
Mentor junior team members, fostering their growth and development within the organization
Develop and implement project plans, conduct risk assessments, and create robust contingency plans, including disaster recovery and business continuity planning, testing, and response
Define and document best practices and support procedures to enhance operational efficiency and consistency
Provide after-hours support for infrastructure-related emergencies and participate in occasional weekend maintenance activities
Assist with the evaluation, recommendation, and negotiation processes for hardware and software vendors
Support internal and external audits by providing necessary documentation and evidence
Engage with staff at a technical level, providing expert guidance and support as required
Qualification
Required
Proven experience in designing and implementing robust infrastructure solutions, encompassing monitoring, automation, configuration management, and reporting
Demonstrated expertise in managing and maintaining server environments (physical and virtual), networking infrastructure, storage devices, and security components (e.g., firewalls)
Strong understanding and practical application of change management processes, incident response, and system testing methodologies
Exceptional ability to troubleshoot, diagnose, and resolve complex technical issues across various systems and applications
Experience with routine system maintenance tasks, including patching, updates, and performance monitoring
Proficiency in creating clear, concise, and comprehensive technical documentation
Excellent customer service, communication, and interpersonal skills, with a collaborative approach
Experience mentoring or guiding junior technical team members
Capability to develop and execute project plans, conduct risk assessments, and implement comprehensive contingency plans (e.g., disaster recovery, business continuity)
A strong commitment to defining and documenting best practices and standard operating procedures
Willingness to provide after-hours support for critical incidents and participate in scheduled weekend maintenance
Experience assisting with vendor evaluations, recommendations, and negotiations for hardware and software solutions
Ability to support audit processes by providing relevant documentation and evidence
A high degree of technical proficiency to interact effectively with diverse technical staff
Benefits
Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match
Free online training through Aquent Gymnasium
Company
Aquent
We supply Fortune500 clients with the best talent on the market!
Founded in 1986
10001+ employees
H1B Sponsorship
Aquent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (16)
2023 (13)
2022 (17)
2021 (24)
2020 (24)
Funding
Current Stage
Late StageTotal Funding
$12.5MKey Investors
Crystal Financial
2015-06-15Debt Financing· $12.5M
Leadership Team
Steven Kapner
Co-Founder and Managing Director
Recent News
Business Standard India
2025-09-09
Company data provided by crunchbase