PreSales Collective · 1 day ago
Clinical Enterprise Systems Engineer
Franklin, OH
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $125K/yr
6+ years expSpecialized Dental Partners is one of the nation’s leading dental support organizations, and they are seeking a highly skilled Systems Engineer to own, operate, and evolve their clinical and enterprise application ecosystem. This role is responsible for end-to-end ownership of clinical systems, web-based applications, and supporting Microsoft platforms as standardized, secure, and scalable service products.
Communities
Responsibilities
Own clinical systems as service products, including architecture, standards, and lifecycle
Partner with clinical stakeholders to ensure systems meet operational and care-delivery needs
Oversee configuration, upgrades, integrations, and vendor coordination
Establish success metrics for clinical systems (availability, performance, usability, data integrity)
Serve as the single point of accountability for clinical system outcomes and customer experiences
Own web-based applications and SaaS platforms used across clinical and administrative workflows
Manage access control, role design, and SSO integrations
Coordinate vendor support, escalations, and roadmap discussions
Ensure consistent onboarding, offboarding, and permission models
Provide advanced support and integration across Microsoft platforms (M365, Entra ID, Windows)
Align clinical and web systems with identity, access, and device management standards
Support Exchange, SharePoint, Teams, and related services as they intersect with clinical workflows
Partner with Microsoft Administrators on tenant-wide standards and automation
Treat automation as a first-class platform feature
Build scripts and workflows for provisioning, access management, and reporting
Reduce system variance through standards and documented configurations
Own systems documentation, architecture diagrams, and operational runbooks
Ensure clinical and web systems meet security and compliance expectations (HIPAA-aligned)
Support audits, access reviews, and incident investigations
Embed security principles into system configuration and vendor integrations
Participate in incident response for clinical-impacting outages
Qualification
Required
6+ years experience in a technology role
3+ years of systems engineering experience in enterprise or healthcare environments
2+ years working with Microsoft identity platform
2+ years' experience in scripting with PowerShell concentration
4+ years in communication-centric business role
2+ years focused on automation creation
1+ Healthcare IT experience (HIPAA Aligned)
Preferred
Bachelor's degree in Computer Science, Information Technology, or related field
Strong direct ownership and responsibility for client experience
Intune, Defender, and integrations
API integrations and SSO (SAML/OIDC)
Vendor-hosted SaaS application management
Documentation, standard setting, and lifecycle ownership
Proven ability to communicate technical decisions to technical and non-technical stakeholders
System buildout experience in new developments around clinical enterprise
Web application control, management, and vendor coordination
Experience with web application control, management, and vendor coordination
Company
PreSales Collective
Community for all things PreSales: Leaders + Sales, Solution, Value Engineers + Solutions Architects + Aspiring SEs.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Jose Espinoza ☁
PreSales SoCal Co-Founder & PSC Regional Lead
Company data provided by crunchbase