Customs Brokerage Team Lead jobs in United States
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Alba Wheels Up International, LLC · 15 hours ago

Customs Brokerage Team Lead

positionLos Angeles County, CA
timeFull-time
remoteHybrid
senioritySenior Level
money$80K/yr - $90K/yr
date5+ years exp

Alba Wheels Up International, LLC is seeking a Customs Brokerage Team Lead to play a pivotal role in shaping the company's future. The role involves driving strategic initiatives, influencing decisions, and ensuring compliance with US Customs Regulations while leading a team to deliver effective customer service and operational excellence.

Transportation/Trucking/Railroad
Hiring Manager
Fabian DiCristina, MBA
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Responsibilities

Provide and maintain effective customer service and satisfaction
Delegate work assignments among team members and assist them with resolving customer shipment-related issues
Act as a role model for the department and address any team member’s issues with the Brokerage manager
Train team members and assist with any work-related questions
Ensure team members comply with corporate policies and meet company performance standards
Address team members’ concerns with the brokerage manager
Assist with team members’ and managers’ workload in their absence
Perform duties under general supervision and report any issues to the manager
Process Customs Brokerage for air and ocean shipments
Data entry and processing of various import-related documentation for submission to U.S. Customs and PGAs (Participating Government Agencies)
Follow up on Customs matters and resolve problems
Answer both customer inquiries and inter-company inquiries
Handle remote filings
Classify goods in the harmonized tariff schedule (broad range of commodities)
Perform other related duties and projects as requested or assigned by manager and supervisors

Qualification

Customs Brokerage licenseCustoms Brokerage softwareMandarin speakingLeadership skillsCargowise experienceWindows proficiencyMicrosoft Office SuiteAttention to detailCommunication skillsOrganizational skills

Required

High school diploma or equivalent
Minimum of 5 years' experience in Customs Brokerage for both air and ocean shipments
Excellent leadership skills, such as being approachable and able to train others
Must be a team player, proactive, and have a flexible attitude
Ability to exercise a high level of discretion and confidentiality
Good communication skills (verbal and written)
Strong attention to detail and organizational skills
Ability to work in a high-pressure environment
Proficient in Windows and Microsoft Office Suite
Knowledge of Customs Brokerage software; experience working with Cargowise is a plus

Preferred

Customs Brokerage license is preferred
Licensed Broker & Mandarin speaking preferred

Benefits

Medical
Dental
Vision
Short-term Disability
401K Matching

Company

Alba Wheels Up International, LLC

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Alba Wheels Up International, LLC® is the customs and logistics authority. We focus on the tough stuff - the complicated and the unsolved.
dateFounded in 1949
location
Valley Stream, New York, US
people-size201-500 employees
web-link
http://www.albawheelsup.com

Funding

Current Stage
Growth Stage

Leadership Team

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NANCY HE
SENIOR ACCOUNT MANAGER / CUSTOMS LICENSED BROKER
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Recent News

PR Newswire
Alba Wheels Up International, LLC Announces Key Executive Appointments to Drive Strategic Growth in Finance and Global Trade
2025-09-10
PR Newswire
Alba Wheels Up and Southfield Capital Announce Cobalt Wine Logistics' Strategic Acquisition of North Coast Logistics, Inc.
2025-03-19
Alba Wheels Up and mesur.io Announce Partnership Bringing Forced Labor Compliance Solution to Middle-market ...
2024-02-24
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