NEOGOV · 16 hours ago
Senior Network Engineer (TLT/SDA)
Seattle, WA
Full-time
Hybrid
Senior Level
$124K/yr - $157K/yr
5+ years expKing County Information Technology (KCIT) is seeking a Senior Network Engineer as part of its Tier 2 production support team for the services it provides. The Senior Network Engineer is responsible for the implementation, maintenance, and monitoring of the company's network infrastructure, ensuring high availability and performance.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Lead the installation, configuration, and management of enterprise network systems, including Cisco/Meraki routers and switches, Cradlepoint routers, and related technologies used to segment IoT/SCADA devices from the enterprise network
Design, implement, and support Wide Area Network (WAN) solutions such as Metro Optical Ethernet (MOE), ISP circuits, LTE, and Satellite connectivity to ensure high availability and performance
Oversee advanced troubleshooting, operational, and administrative functions to maintain continuous operation of enterprise systems, applications, and networks. Leverage monitoring tools to proactively detect, escalate, and resolve issues while documenting anomalies per established protocols
Provide expert-level technical support for complex IT incidents and service requests. Lead incident response efforts, prioritize and triage alerts, and coordinate resolution to minimize business impact
Plan and manage upgrades, patches, and lifecycle maintenance for core operating systems and network infrastructure, ensuring alignment with industry best practices and organizational standards
Serve as the primary liaison with vendors, technical support teams, and internal stakeholders to resolve high-impact network and systems issues
Conduct infrastructure audits and capacity planning for electrical systems, HVAC, power, and rack space. Support physical security initiatives, including security audits and compliance reviews
Develop and maintain comprehensive technical documentation, including standard operating procedures, network diagrams, and configuration baselines
Lead change management activities, including risk assessment, communication, and validation testing, through the Change Advisory Board (CAB) process
Utilize the IT Service Center ticketing system to manage service requests and incidents. Ensure accurate documentation, escalation, and resolution tracking
Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences
Champion adherence to county IT policies, standards, and governance frameworks. Promote alignment with organizational goals and service excellence
Demonstrate exceptional communication, interpersonal, and leadership skills, fostering collaboration across teams and departments
Apply advanced analytical, diagnostic, and problem-solving skills to resolve technical challenges and drive continuous improvement
Mentor and provide technical guidance to junior engineers and team members, fostering knowledge sharing and professional development
Deliver high-quality, customer-focused service and support in all interactions
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and experience
Minimum 5 years of experience in IT roles involving administration and maintenance of enterprise network systems, with a strong customer-focused approach
At least 5 years of hands-on experience in network engineering, including the implementation and support of enterprise WAN and LAN technologies
Minimum 1 year of experience interpreting architectural designs, electrical diagrams, technical specifications, and related documentation
Minimum 1 year of experience using modern engineering and network monitoring tools
Strong understanding of networking concepts and technologies, including routing, switching, firewalls, and VPNs
Familiarity with Machine-to-Machine (M2M) and Enterprise Internet of Things (IoT) technologies
Proficient in on-premises network troubleshooting and root cause analysis
Ability to prioritize and manage customer-reported issues, recognizing critical incidents and proactively mitigating risks
Skilled in time management, handling multiple competing priorities efficiently and effectively
Strong written and verbal communication skills, with the ability to clearly articulate technical issues to diverse audiences and maintain accurate procedural documentation
Proven ability to build and maintain effective working relationships with colleagues, customers, and stakeholders
Demonstrated ability to work independently and collaboratively, with a strategic and tactical mindset
Self-starter with a strong sense of ownership and accountability for assignments through completion
Ability to perform under pressure and meet deadlines in a dynamic environment
Relevant network certifications such as Cradlepoint, Cisco (CCNA, CCNP, CCIE), or CISSP, or equivalent experience
Preferred
ITIL Foundation Certification
Agile Familiarity or Foundational Certification
Microsoft Certification
Benefits
Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
Transportation program and ORCA transit pass
12 paid holidays each year plus two personal holidays
Generous vacation and paid sick leave
Paid parental, family and medical, and volunteer leaves
Flexible Spending Account
Wellness programs
Onsite activity centers
Employee Giving Program
Employee assistance programs
Flexible schedules and telecommuting options, depending on position
Training and career development programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase