Interior Logic Group, Inc. · 2 hours ago
Sales Support / Office Coordinator
San Diego, CA
Full-time
Onsite
New Grad, Entry Level
$30/hr - $32/hr
0+ years expInterior Logic Group, Inc. is looking to build a team that helps homeowners design their dream homes. The Sales Support Specialist will be responsible for processing incoming work orders, maintaining records, and ensuring accurate order entry to support successful installations.
Construction
Responsibilities
Clarifying all documents are accurate and are coinciding with design paperwork, bids, proposals, floor breaks, etc
Performs accurate and timely entry of customer selection into the order processing system
Calculates and enters initial pricing at the time of order creation
Identifies and escalates gaps in company and customer ordering information with an appropriate level of urgency
Research shortages and provide accurate details of all shortage issues
Monitors orders using system reports and communicates progress to leadership
Proactively communicates to resolve discrepancies in up-front data preventing accurate or timely order entry
Monitors and tracks customer orders to meet material lead times and ensure on-time delivery
Maintains customer rituals regarding selection, billing back-up, and order acknowledgments
Interacts with internal and external customers daily through clear and concise written and oral communication
Assists AE in reviewing job cost data to ensure accurate recognition of revenue
Enter job cost coding to reflect margin status
Investigates and resolve job cost margin discrepancies
Refers complex, unusual problems to supervisor
Under general supervision, exercises some judgment by well-defined policies, procedures, and techniques
Work typically involves regular review of output by a senior co-worker or supervisor
Other as requested by management
Qualification
Required
High school diploma or GED equivalent required
Specialized skills training/certification may be required
Preferred
0-2 years of order entry and customer service experience
Experience in a customer service or call center environment
Flooring or construction industry experience
SAP knowledge
Experience using Microsoft Office (Word, Excel, Outlook, and PowerPoint)
Benefits
Benefits
Company
Interior Logic Group, Inc.
Powered by our industry-leading technology platform, Interior Logic Group is the largest national provider of interior design and finish solutions for the building industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-02-01Acquired
Leadership Team
Alan Davenport
Chief Executive Officer | Board Director
Jon Weldon
Chief Operating Officer
Recent News
Mergers & Acquisitions
2025-11-06
Company data provided by crunchbase