Salesforce · 13 hours ago
Senior Member Technical Staff, Agentic Services
San Francisco, CA
Full-time
Hybrid
Senior Level
$148K/yr - $224K/yr
6+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. They are seeking a highly skilled and experienced senior engineer to join their Messaging Platform team, responsible for driving the design, architecture, and implementation of their next generation internal platform for marketers.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Participate in the technical design, development, and deployment of complex, end-to-end solutions on the Agentforce platform
Architect, build, and maintain highly scalable, reliable, and performant distributed services that span the Salesforce Platform, Marketing Cloud Next, and our core AI systems
Champion a quality-first mentality by setting technical standards for code quality, robust testing, and operational excellence
Partner closely with Product Management, architects, and other senior engineers to translate complex business needs into robust, scalable technical solutions
Drive the technical implementation and own key components of our advanced AI features, including RAG pipelines and agentic workflows
Mentor junior and mid-level engineers on the team through design reviews, code reviews, and technical guidance
Troubleshoot and resolve the most complex technical issues across our full stack
Actively research, evaluate, and evangelize new technologies and patterns in the AI and Salesforce ecosystems to drive innovation
Ensure the team's services are operationally sound by designing for monitorability, reliability, and scale
Qualification
Required
6+ years of professional software development experience
A related technical degree is required
Extensive experience designing, building, and operating highly scalable, reliable distributed systems within a platform-first environment
Expert-level understanding of software engineering best practices, including code quality, automated testing (unit, integration), CI/CD, and monitoring
Excellent communication and collaboration skills, with a history of partnering effectively with product management and other engineers to understand the 'why' behind requirements
Deep technical expertise in the Salesforce Platform ecosystem
Direct experience with Salesforce Platform development (e.g., Apex, Lightning Web Components, SOQL, Flow)
Preferred
Direct experience working with Salesforce Data Cloud
Practical experience architecting and building RAG pipelines in a production environment
History working in the Marketing Messaging space including Email and/or SMS
Proven, hands-on experience with AI technologies, including LLMs and Retrieval-Augmented Generation (RAG)
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
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2026-02-09
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