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ERT · 7 hours ago

Skillbridge Internship: Corporate IT & Cybersecurity Intern

Tysons Corner, VA

Internship

Hybrid

Intern

$18/hr - $20/hr

ERT is partnering with the DoD Skillbridge program to offer internships for transitioning service members. The Corporate IT & Cybersecurity Intern will support ERT’s corporate IT environment, focusing on network infrastructure, identity systems, endpoint security, and compliance initiatives.

AnalyticsBusiness DevelopmentInformation TechnologyInternetSoftware

No H1B

Responsibilities

Assist with basic Azure administration tasks (e.g., user and group management, role assignments, resource tagging, basic monitoring)

Help review and document Azure policies, security settings, and cost management dashboards

Support inventory and organization of cloud resources in alignment with corporate standards

Help manage accounts in Microsoft 365 (user provisioning/deprovisioning, license checks, password resets under supervision)

Assist with Teams, SharePoint, OneDrive, and Exchange Online basic administration and troubleshooting

Document common end-user issues and create simple “how-to” guides and FAQs

Provide Tier 1 support to internal users (ticket intake, triage, basic troubleshooting for laptops, printers, VPN, M365, etc.)

Log, track, and update tickets in the IT service desk system, escalating complex issues when needed

Assist with laptop imaging, software installs, updates, and asset tracking

Support basic activities related to cybersecurity hygiene (patch status reviews, MFA checks, phishing awareness follow-up)

Help maintain and organize documentation related to policies, procedures, and compliance (e.g., CMMC / NIST 800-171 related artifacts)

Participate in reviews of security events or reports under the guidance of senior staff

Observe and support how Corporate IT coordinates with contracts, HR, growth/business development, and project teams

Assist in documenting IT onboarding/offboarding processes for employees and subcontractors

Help update standard operating procedures (SOPs) and checklists

Qualification

Azure administrationMicrosoft 365 administrationCybersecurity conceptsHelp desk supportCloud computingCustomer serviceTechnical documentationCommunication skills

Required

Currently serving as an Active Duty military service member and eligible for the SkillBridge program

Basic familiarity with Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint)

Strong customer service mindset with the ability to communicate clearly with non-technical users

Willingness to learn, take direction, and document what you learn

Preferred

Exposure to or coursework in cloud computing (Azure, AWS, or GCP)

Interest in or basic understanding of cybersecurity concepts (MFA, phishing, patching, secure configurations)

Experience with help desk work, PC troubleshooting, or supporting friends/family with tech issues

Familiarity with ticketing tools (e.g., Jira Service Management, ServiceNow, Zendesk, etc.) is a plus

Company

ERT

At ERT, we have been providing high-value solutions and expertise to our partners at U.S. Federal agencies for over 30 years.

Founded in 1993

Laurel, Maryland, USA

501-1000 employees

https://www.ertcorp.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

Key Investors

Macquarie Capital

2024-05-21Series Unknown

Leadership Team

Hugh R Johnson

Deputy Chief Operating Officer

Lauren Taneyhill

Strategic Partnerships and Community Engagement Specialist

Company data provided by crunchbase