Rosewood Family of Companies · 9 hours ago
Vice President - Operations
Raleigh, NC
Full-time
Onsite
Director/Executive
$140K/yr - $140K/yr
8+ years expRosewood Family of Companies is seeking a Vice President of Operations to lead nationwide operations across multiple client sites. The role is accountable for building a reliable operating system that improves gross margin and customer satisfaction through disciplined standards and verified measurement.
Local BusinessRetailService Industry
Responsibilities
Lead nationwide operations across all 50 states with consistent execution and client experience
Build and run the operating cadence: daily project updates, weekly operating reviews that measure incremental progress and quarterly resource planning
Tighten integration between bidding to scheduling/resource planning to field execution (clear handoffs, decision rights, fast escalation)
Own the operations scoreboard:
Gross Margin
Field Leadership Execution
Customer Reviews / Client Experience
Back Office Team Management
Future Planning & Capacity Needs
Safety / Quality / Training (standards, adoption, verification)
Partner deeply in bidding/estimating and execution planning to ensure assumptions protect margin
Lead and develop our Directors and the broader field leadership bench
Drive operational tool/process adoption (systems usage, visibility, accountability, consistency)
Qualification
Required
8-10+ years of operations leadership in field-heavy environments (retail services, installations, construction-adjacent, staffing-driven execution)
3-5+ years leading leaders (Director-level or equivalent) in a distributed/nationwide setting
Demonstrated success improving gross margin and customer outcomes/reviews through operational discipline
Strong financial acumen: estimating alignment, cost controls, margin drivers, variance ownership
Ownership mindset for Safety/Quality/Training standards and adoption across a geographically dispersed workforce
Based in/relocatable to Raleigh, NC; comfortable with ~20% travel
Preferred
MBA and/or Project Management certification
Experience driving operational systems/ERP adoption to lift gross margin and customer reviews through consistency and reduced rework
Company
Rosewood Family of Companies
Rosewood Family of Companies is a family-owned conglomerate of organizations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chandler Rose
Group Chief Executive Officer
Jason Maroney
Human Resources Business Partner
Company data provided by crunchbase