Liebherr USA · 4 hours ago
IT Operations Manager
Newport News, VA
Contract
Onsite
Senior Level
6+ years expLiebherr USA is a successful international company with a rich history in the U.S. market. The IT Operations Manager is responsible for overseeing all operational functions of the IT department, ensuring the consistency and maintainability of IT services, and managing the financial aspects of the IT department.
Mechanical Or Industrial Engineering
Responsibilities
Implements the strategic goals of IT Operations in line with the Liebherr IT Strategy and established policies and procedures
Ensures the consistency and maintainability of IT Operational services by creating, maintaining, and enforcing standards/procedures/policies for IT services and support
Performs liaison duties between users, management, and IT staff in support of daily IT Operations
Meets with department heads, managers, supervisors, vendors, and others to solicit cooperation and resolve problems
Communicates regularly with IT Management, other management, and all users of information services and systems
Develops IT specifications, participates in all hardware and software evaluations, and coordinates vendor relationships and contracts
Manages the maintenance and enhancement of hardware, network infrastructure, and software systems
Manages IT Operations financial aspects of the IT Department, including purchasing and budget review
Manages mobile device and IT communications plans/contracts plans and recommends changes and upgrades
Maintains a limited, yet functional inventory of IT equipment
Oversees IT Operations, covering areas like Active Directory, servers, virtualization, storage, networking, telecommunications, backups, multi-level IT support, and cloud services, while maintaining situational awareness. Must have a working knowledge in all of these technical areas
Communicates and coordinates IT Operational issues with the Liebherr Global support personnel
Coordinates meetings with management, peers, and other support teams to ensure alignment and effective collaboration on IT operational initiatives
Manages Direct Reports
Responsible for the overall direction, coordination and evaluation of Information Technology Operations team
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Information Systems or related discipline with a minimum of 6 years of experience; or an Associates degree in Computer Science, Computer Engineering, Information Systems or related discipline with a minimum of 8 years of experience; or a minimum of 10 years of experience in lieu of a degree
At least six years of experience in a management role, demonstrating effective leadership of technical personnel and oversight of associated responsibilities
Must have a working knowledge in all of these technical areas: Active Directory, servers, virtualization, storage, networking, telecommunications, backups, multi-level IT support, and cloud services
Travel domestically and internationally up to 25% is required
Preferred
Information Technology Infrastructure Library (ITIL) Foundation certification preferred
Benefits
Major medical, dental and vision insurance
401K plan with company match
Paid vacation and personal days
Company
Liebherr USA
Liebherr in the USA was established in 1970 in Newport News, VA.
Founded in 1970Newport News, Virginia, US
10001+ employees
H1B Sponsorship
Liebherr USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (4)
2022 (2)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase