Customer Success Manager - Intern jobs in United States
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Marigold · 1 hour ago

Customer Success Manager - Intern

Marigold is a fast-growing marketing technology company that helps businesses enhance customer relationships through its platforms. They are seeking a Customer Success Intern to assist the Customer Success team in providing exceptional customer experiences and supporting account management efforts in a SaaS environment.

CRMDigital MarketingMarketing

Responsibilities

Support Customer Success Managers with day-to-day account activities, including preparation for customer meetings and follow-ups
Assist with monitoring customer health, product usage, and engagement metrics
Help gather and organize customer insights, feedback, and documentation
Support renewal and adoption initiatives through research, reporting, and coordination
Collaborate with cross-functional teams such as Support, Product, and Marketing on customer-related initiatives
Assist with maintaining accurate customer information in internal systems
Contribute to special projects focused on improving customer experience and operational efficiency

Qualification

Customer successAccount managementData analysisSaaS technologyCommunication skillsOrganizational skillsCollaboration

Required

Currently pursuing or recently completed a degree in Business, Marketing, Communications, Information Systems, or a related field
Strong written and verbal communication skills
Organized, detail-oriented, and reliable
Comfortable working with data, spreadsheets, and internal tools
Interest in customer success, account management, or SaaS technology
Ability to learn quickly and work collaboratively in a fast-paced environment

Company

Marigold

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Marigold offers marketing technology solutions designed to help marketers of all sizes grow the relationships that grow their business.

Funding

Current Stage
Late Stage
Total Funding
$410M
2019-05-14Private Equity· $410M

Leadership Team

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Lisa Mayr
Chief Executive Officer
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Jeremy Acker
Senior Vice President, Finance
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Company data provided by crunchbase