Provisioning Analyst jobs in United States
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Accenture · 13 hours ago

Provisioning Analyst

Accenture is a global professional services company, and they are seeking a Provisioning Analyst responsible for accurate and timely ordering, tracking, and completion of network service implementations. The role focuses on provisioning various services while ensuring high documentation quality and coordination with carriers and internal teams.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
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Responsibilities

Place and manage orders for Cross‑Connect, Voice, and Data services with global carriers and vendors
Support additional work types (e.g., Dark Fiber, Wavelengths, Space and Power, corporate infrastructure) by ensuring all documentation and updates are consistently maintained
Track carrier progress for installs, disconnects, adds, changes, and long‑lead network services
Validate milestone accuracy, identify incorrect or delayed updates, and perform remediation to maintain data integrity
Oversee cradle‑to‑grave implementation activities, ensuring deliverables are completed within aggressive timelines
Perform quality checks on order details, dates, and technical documentation to ensure completeness and accuracy
Escalate missed milestones, stalled activities, or testing failures (e.g., ping tests) to carriers and internal teams for timely resolution
Support capacity implementations for corporate offices and data centers worldwide, ensuring readiness for activation
Lead or participate in discussions with carriers, partners, and internal organizations (Engineering, Deployment, PM teams)
Provide status updates, clarify requirements, and drive timely completion of provisioning tasks
Document all activities and updates in designated status‑tracking and ticketing systems
Maintain accurate records of all provisioning work in internal tracking tools
Ensure full alignment of documentation across systems (orders, milestones, testing notes, approvals, capacity records)
Support Senior PMs by keeping all provisioning‑related artifacts current and audit‑ready

Qualification

Voice services implementationTelecommunications experienceCablingFiber infrastructureProvisioning workflowsNetwork service lifecycleProficiency with productivity toolsAdaptability to changing prioritiesMulti-region provisioning experienceCommunication skillsAttention to detailOrganizational skillsTime managementWork independentlyWork collaboratively

Required

Minimum 2 years of experience ordering or implementing voice services (e.g., POTS, TFNs, DIDs)

Preferred

Working in a telecommunications, network provisioning, or service delivery environment
Experience with a telecom carrier or connectivity provider
Basic understanding of cabling and fiber infrastructure (patch panels, cross‑connects, fiber types)
Strong verbal and written communication skills with an ability to work professionally with customers and carriers
High attention to detail with strong organizational, documentation, and time‑management skills
Able to work independently and collaboratively in fast‑paced, high‑pressure environments
Proficiency with productivity tools (email, spreadsheets, documentation platforms)
Ability to manage multiple concurrent tasks and adapt to changing priorities or processes
Familiarity with provisioning workflows used by global carriers
Experience supporting multi‑region provisioning activities (NA, LATAM, APAC, EMEA)
Knowledge of network service lifecycle processes or related project‑tracking systems

Benefits

Medical
Dental
Vision
Life
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off

Company

Accenture

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Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.

Funding

Current Stage
Public Company
Total Funding
$6M
Key Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO

Leadership Team

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Jeff Laue
CEO - Senior Managing Director, Accenture Digital Inside Sales
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Aditya Tandon
Intelligent Automation Canada Lead
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Company data provided by crunchbase