CVS Health · 1 day ago
Analyst, Operations
CT - Hartford
Full-time
Hybrid
New Grad, Entry Level
$44K/yr - $94K/yr
0+ years expCVS Health is a company dedicated to shaping a more connected and compassionate health experience. The Analyst, Operations role involves providing analytical expertise to improve business processes, examining internal processes, and proposing solutions to enhance efficiency and productivity.
Health CareMedicalPharmaceuticalRetailSales
No H1B
Responsibilities
Acquiring information from visualizations and statistical analysis to identify patterns and trends within internal processes
Advising process teams on less complex process mapping processes and explaining the sequence of decision points involved in each step
Applying in-depth knowledge of data collection and analytics to develop a framework for real-time reporting
Assisting in the development of data collection techniques such as interviews, surveys, focus groups, and data mining
Collecting data on performance metrics to determine key areas that require process optimization
Communicating internally with stakeholders to track key performance indicators (KPIs) and gathering feedback
Conducting research on process modeling software, workflow automation systems, and data analysis tools to support internal improvement initiatives
Contributing to the monitoring and evaluation of internal processes to measure effectiveness
Designing basic process automation documentation to guide the efforts of the process analyst team
Qualification
Required
Meet educational requirements (see education section) and/or 0-2 of work experience
Able to work out of the Hartford, CT office
Proficiency in data visualization tools: Power BI, Tableau, Excel (advanced)
Ability to build real-time reporting frameworks using Power BI dashboards, SQL queries, or custom reporting systems
Data mining and wrangling skills using SQL, Python (pandas), or R
Bachelor's or equivalent experience required, 0-2 years experience, Anticipated completion of an undergraduate or graduate degree program by start date (June 2026)
Have a major in one of the following fields: business, management, computer science, healthcare management, finance/accounting, economics, public health, health sciences, leadership studies, marketing, human resources, communications, psychology, or sociology
Preferred
Lean Six Sigma principles (especially for identifying inefficiencies and optimization opportunities)
Basic automation experience: Using tools like Microsoft Power Automate, UiPath, or Zapier
Experience with process mapping tools: such as Microsoft Visio, Lucidchart, Bizagi, and ARIS
Advanced statistical analysis skills, including regression, correlation, and trend analysis
Knowledge of business process modeling standards, especially BPMN (Business Process Model and Notation)
Understanding of workflow automation systems and how they integrate with process improvement initiatives
Experience conducting qualitative data collection: Interviews, focus groups, and observational techniques
Experience using survey and feedback platforms (Qualtrics, Google Forms, or SurveyMonkey)
Comfort with collaboration and project tracking tools like Microsoft Teams and SharePoint; familiarity with Jira or Confluence is a plus
Ability to create clear documentation (SOPs, process guides) using Word or similar tools; willingness to learn advanced documentation platforms
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
The Motley Fool
2026-02-08
legacy.thefly.com
2026-02-07
Hartford Business Journal
2026-02-06
Company data provided by crunchbase