ServiceNow · 23 hours ago
Director, Americas Sales Leader – Operational Technology
Austin, TX
Full-time
Hybrid
Director/Executive
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, seeking a Director, Americas Sales Leader for Operational Technology. This role involves leading a high-impact team to drive ServiceNow's OT business across the Americas, focusing on strategic territory planning and consultative selling in key industries.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead and develop a team of OT Solution Sales Executives, driving performance through coaching, enablement, and strategic account planning aligned with territory objectives
Architect territory strategies that maximize vertical alignment, prioritize high-value accounts, and systematically identify OT use cases across target industries
Partner with Core Account Executives during account planning to provide strategic recommendations on OT opportunities, ensuring alignment with Now Value principles and customer outcomes
Enable customers to envision the transformative potential of industrial digital transformation by articulating value propositions that resonate with both technical and executive stakeholders
Collaborate cross-functionally with Solution Consultants, Specialists, Product Management, and Partner teams to ensure cohesive go-to-market execution and product feedback alignment
Build foundational OT knowledge across Account Executives, SDRs, and specialist teams, enabling them to identify opportunities and contribute effectively throughout the sales cycle
Drive pipeline creation and opportunity conversion through disciplined forecasting, deal coaching, and execution rigor while maintaining visibility into team performance and deal progression
Champion diversity, inclusion, and belonging within your team and across the broader sales organization, fostering an environment where all team members can thrive
Qualification
Required
7+ years of enterprise technology sales experience with proven expertise in solution-based selling, preferably in industrial automation, OT/IT convergence, or adjacent domains
Demonstrated success leading or influencing sales teams in complex, matrixed organizations with ability to drive results through influence and collaboration
Deep understanding of industrial operations and the business value of digital transformation in manufacturing, life sciences, energy, utilities, or logistics environments
Track record building relationships and navigating decentralized decision-making across operational technology, IT, engineering, and C-suite stakeholders in industrial organizations
Strategic thinking and analytical capabilities to assess market opportunities, prioritize investments, and articulate ROI for specialty solutions
Exceptional communication and executive presence with ability to translate complex technical concepts into compelling business value narratives
Experience coaching sellers on value-based selling methodologies and driving adoption of structured sales processes
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
William McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Morningstar.com
2026-02-09
2026-02-09
Company data provided by crunchbase