Strike Acceptance · 16 hours ago
Director of Collateral Recovery
Irving, TX
Full-time
Onsite
Mid, Senior Level
$125K/yr - $150K/yr
6+ years expStrike Acceptance is a company focused on post charge-off collections and recovery operations. The Director of Collateral Recovery will lead the strategy and operations for the recovery team, ensuring compliance and optimizing recovery processes while managing internal teams and third-party vendors.
AutomotiveRentalService Industry
Responsibilities
Design, implement, and continuously improve post charge-off recovery strategies, including internal and external legal actions (e.g., small claims filings, wage garnishments, and bank levies)
Build the framework and infrastructure of the recovery department, ensuring readiness for scale, efficiency, and compliance
Lead and mentor internal recovery and collections teams; set performance metrics, conduct regular evaluations, and ensure ongoing training
Select, manage, and evaluate third-party vendors (repossession agents, legal firms, skip tracers, debt buyers) for compliance, effectiveness, and alignment with recovery strategy
Oversee the repossession process, ensuring compliance with all applicable laws and minimizing reputational and legal risk
Optimize vehicle remarketing efforts to maximize asset sale value
Own and manage the small claims litigation process from end-to-end – including case evaluation, filing, court appearances (as applicable), and post-judgement enforcement
Collaborate with internal counsel and external legal partners to streamline recovery litigation, maximize ROI, and minimize legal exposure
Use analytics to evaluate recovery performance, identify high-return strategies, and implement continuous process improvements
Ensure all recovery activities adhere to federal, state, and local regulations as well as company policies
Partner with Compliance and Legal teams to stay ahead of regulatory changes
Balance assertive recovery with a customer-first approach to preserve brand reputation, avoid regulatory issues, and ensure fair treatment of borrowers
Prepare and manage departmental budgets. Forecast recovery projections and cost-to-collect metrics in collaboration with Finance
Qualification
Required
Bachelor's degree in Business, Finance, or related field required
6+ years of experience in post charge-off recovery operations, ideally within sub-prime auto finance
3+ years of direct experience managing or executing small claims litigations and legal recovery actions
Demonstrated success in building or scaling recovery operations or departments from the ground up
Strong understanding of compliance in recovery operations (FDCPA, TCPA, UDAAP, state-specific recovery laws)
Proven leadership in managing internal teams and third-party vendors in a high-performance recovery environment
Excellent written and verbal communication skills
Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
Strong problem-solving, and strong negotiation skills
Ability to handle difficult conversations, have patience, and ability to manage stress while keeping emotions under control
Ability to prioritize, multi-task, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment
Ability to act quickly in decision making by using good judgment
Must be able to work cooperatively across departments and levels of staff and management to solve problems and improve operations
Preferred
MBA or JD preferred
Experience managing recovery litigation and/or asset sales (debt sale, charge-off account management)
Proven ability to build scalable recovery processes in a high-growth or startup environment
Bilingual (English/Spanish) a plus, depending on customer base
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Company
Strike Acceptance
Strike Acceptance is an automotive lending company.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$42.51M2025-04-14Series Unknown· $13.34M
2024-02-20Series Unknown· $20.67M
2020-07-31Series Unknown· $5M
Leadership Team
Steve Singh
Founding President and CEO
Company data provided by crunchbase