Aflac · 14 hours ago
Claims Support Coord
FL, US
Full-time
Hybrid
Entry, Mid Level
$35K/yr - $45K/yr
2+ years expAflac is a Fortune 500 company and an industry leader in voluntary insurance products. The Claims Support Coordinator role involves assisting the claims team with eligibility verification, maintaining communication channels, and ensuring timely processing of claims.
FinanceFinancial ServicesHealth CareInsurance
Responsibilities
Assists claims team partners by leveraging systems and documented processes to complete the initial eligibility verification on all new claims filed
Maintains ownership of client specific email box to ensure timely processing of incoming mail and the creation of new claims as needed
Research outstanding items to resolution
Prints and mails communications as needed
Builds effective working relationships with internal partner teams
Reviews daily and weekly reports to ensure accuracy of assigned work items
Remains current on customer service policies and procedures
Prioritizes multiple tasks and works independently to some degree
Supports management with special projects as necessary
Performs other duties as assigned
Qualification
Required
Effective communication skills – written, verbal, facilitation of strong working relationships
Must be able to demonstrate knowledge of Microsoft Office applications
Problem solving and decision-making skills
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Current knowledge of the absence management industry a plus
High School Diploma or Equivalent
2-4 years of related experience
Or an equivalent combination of education and experience
Benefits
Medical, dental, and vision coverage
Prescription drug coverage
Health care flexible spending
Dependent care flexible spending
Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
401(k) plans
Annual bonuses
Opportunity to purchase company stock
11 paid holidays
Up to 20 days PTO to be used for any reason
State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
Other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being
Company
Aflac
Aflac is a company that offers individuals and companies supplemental disability insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1974-06-14IPO
Leadership Team
JR Shamley
SVP National Accounts Business Development & Growth Solutions
Matthew D. Owenby
SVP, Chief Human Resources Officer and Corporate Services Executive
Recent News
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