Security Service Federal Credit Union · 13 hours ago
MCC Data Analyst Intern
San Antonio, TX
Internship
Onsite
InternSecurity Service Federal Credit Union is seeking an MCC Data Analyst Intern. The role involves collecting, cleaning, and validating data, analyzing KPIs and performance trends, and building dashboards to support data-driven decision making.
Financial Services
Responsibilities
Collect, clean, and validate data from systems such as Omnia, Genesys, and Call Journey
Analyze KPIs, agent performance trends, call patterns, and member interaction data using Excel, Power BI, or similar BI tools
Build and maintain dashboards and recurring reports to help MCC leadership make data driven decisions
Document existing MCC processes, workflows, reporting logic, and data flows to support standardization and improve clarity across the team
Qualification
Required
Currently pursuing a degree in Information Systems, Business Analytics, Finance, Accounting, Business Administration, or a related field
Strong analytical, critical thinking, and documentation skills with high attention to detail, and excellent organizational skills
Comfortable working in Excel and interested in BI/visualization tools (Power BI, Tableau, etc.)
Clear communicator who enjoys solving problems and collaborating with others
Preferred
Possess a strong work ethic, be punctual and demonstrate a high level of accountability, reliability, and eagerness to learn
Company
Security Service Federal Credit Union
Security Service Federal Credit Union gives financial products and services.
Founded in 1956
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Leek
Executive Vice President / Chief Operating Officer
Recent News
Seattle TechFlash
2025-06-10
Business Insider
2024-04-08
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