American Restoration · 18 hours ago
Plumbing Program Coordinator
Stockbridge, GA, US
Full-time
Onsite
Entry Level
1+ years expPaces Restoration, an American Restoration Brand, has over 25 years of restoration experience and is seeking an organized and dependable Plumbing Program Coordinator. This role is critical to ensuring smooth job coordination, strong communication with customers and referring partners, and efficient internal processes.
CommercialConstructionResidential
Responsibilities
Answer inbound calls; make outbound calls to referrals
Dispatch crews and coordinate job next steps
Update CRM job notes and create new customer files
Send electronic documents for signature and appointment reminders
Monitor job milestones, compliance tasks, and inspections
Communicate technician updates to plumbers
Support marketing and sales admin tasks (plumber packs, referral tracking, reviews, orders)
Qualification
Required
1-3 years Customer Service experience required
Proficient knowledge of Microsoft Office (this includes Excel, Word, Outlook, Teams)
Excellent communication, presentation, and follow-up skills
Multi-tasking is a MUST
Preferred
Sales and/or Marketing experience a plus, but not required
Benefits
401(k)
Health insurance after 30-days of employment
Paid time off and paid holidays
Bonus opportunities available
Company
American Restoration
American Restoration offers residential and commercial property mitigation and restoration services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-07-25Acquired
Leadership Team
Dan Tarantin
Chief Executive Officer
Tim Reed
Chief Financial Officer
Company data provided by crunchbase