Clipp · 5 hours ago
Learning and Development Specialist
United States
Full-time
Remote
Entry, Mid Level
$75K/yr - $75K/yr
2+ years expClipp is seeking a Learning and Development Specialist who will serve as the primary Sales Training point of contact and system administrator for Highspot. This role involves platform administration, content governance, user support, and video production workflows, ensuring effective sales training content delivery and measurement of learning engagement.
AdvertisingCouponsDirect MarketingMarketing
Responsibilities
Serve as the primary Sales Training administrator for our Sales Enablement platform, Highspot, including user provisioning, permissions, groups, access governance, and platform configuration
Own the platform structure for Sales Training, including taxonomy, tagging standards, naming conventions, and content organization
Maintain platform health through routine audits, archiving, duplication cleanup, and content lifecycle management
Provide Tier 1 support to platform users, troubleshooting access and usage issues, and creating job aids and quick guides
Stay current with Highspot releases and capabilities, recommending and implementing improvements that increase adoption and ease of use
Build and maintain courses, learning paths, assignments, assessments, and reinforcement activities in the Sales Enablement platform
Manage enrollment rules, prerequisites, deadlines, completion requirements, and learner communications as needed
Partner with the Sales Training team, sales leaders, and functional leaders to translate learning needs into effective training experiences
Provide operational support for training launches and major rollouts, ensuring content is live, accurate, and organized
Publish and maintain Sales Training content within the enablement platform, ensuring it is current, on-brand, and aligned with internal standards
Manage content version control and retirement of outdated materials, coordinating reviews and approvals with stakeholders
Establish and enforce governance processes for Sales Training content, including review cadence and required metadata
Collaborate with Marketing and other content owners to align messaging and reuse approved assets appropriately
Produce recurring reporting on adoption, usage, completion, engagement, and content performance
Build dashboards and stakeholder-ready summaries that highlight trends, gaps, and recommended actions
Maintain data quality through consistent tagging, user structures, and reporting standards
Partner with sales leaders and Sales Performance Coaches to identify development opportunities and inform learning priorities
Own the workflow for creating training and enablement videos using Synthesia, or similar AI platforms, including templates, branding, scripting support, review cycles, and publishing
Produce videos to support onboarding, product knowledge, process training, talk tracks, and just-in-time enablement
Maintain videos over time, updating assets as programs, products, or processes change
Ensure video assets are embedded and deployed in the correct enablement platform locations and learning paths
Qualification
Required
2 to 5 years of experience administering Highspot or a comparable sales enablement platform, with Highspot strongly preferred
Demonstrated experience building learning experiences, including courses and structured learning paths
Hands-on experience creating training videos, Synthesia or similar AI strongly preferred
Strong analytical skills with experience producing reports and turning platform data into insights
Strong technical aptitude and troubleshooting capability across digital platforms
Excellent organization, project management, and attention to detail
Strong communication skills and service mindset, comfortable supporting a distributed sales team
Advanced proficiency in Microsoft Office
Preferred
Experience with Salesforce reporting, dashboards, and enablement workflows
Experience with LMS platforms (Tovuti, Litmos, or comparable)
Experience building content governance models at scale (taxonomy, tagging, lifecycle)
Company
Clipp
Clipp is a leading provider of multichannel advertising and promotional solutions for local businesses through magazine publications and digital offerings.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-04Acquired
Leadership Team
David Murphy
Chief Operating Officer
Abe Bachman
Regional Sales and Marketing Manager CCO/TLS
Recent News
Company data provided by crunchbase