Armstrong World Industries · 18 hours ago
Benefits Administrator Job
Lancaster, PA
Full-time
Onsite
Entry, Mid Level
$48K/yr - $60K/yr
2+ years expArmstrong World Industries is a leader in the design and manufacture of innovative architectural applications. As a Benefits Administrator, you will oversee COBRA and Retiree Direct Billing programs, manage various benefit plans, and ensure compliance while providing guidance to employees and retirees navigating their benefits options.
Building MaterialHome RenovationManufacturing
Responsibilities
Lead the administration of COBRA and Retiree Direct Billing, partnering closely with the third‑party vendor to ensure accurate notifications, enrollments, billing, and retiree support
Manage benefit offboarding for departing employees, ensuring coverage end dates are correct and COBRA information is distributed
Provide day‑to‑day administration of active employee benefits: medical, dental, vision, life, disability, 401(k), and other plans
Support employees and retirees by answering questions, researching issues, and delivering clear guidance on benefit options and life‑event changes
Maintain regular communication with benefit vendors to resolve coverage discrepancies, share data, and ensure compliance
Manage benefit enrollments and audits in HRIS systems (Benefitfocus + EC/Pay)
Support open enrollment through communications, reporting, and troubleshooting
Conduct data audits and reconcile monthly vendor invoices
Prepare reporting on enrollments, terminations, COBRA activity, and benefit utilization trends
Work closely with a supportive benefits team that meets bi‑weekly and collaborates heavily through Teams
Qualification
Required
High School Diploma or GED
2+ years of related benefits administration experience
Solid understanding of HR and benefits processes, including life‑cycle events, enrollment rules, and how benefits interact with payroll
Familiarity with COBRA, HIPAA, ACA, ERISA, FMLA, ADA, or willingness to learn
Proficiency with HRIS and benefits systems
Strong communication, interpersonal, and time‑management abilities
Preferred
Experience administering COBRA and retiree direct‑bill programs
BenefitFocus experience
Prior work in a multi‑site manufacturing organization
Experience with Employee Central, SAP, or integrated enterprise HR systems
Advanced Excel skills that support comparing datasets, identifying discrepancies, or streamlining processes
A track record of recommending or implementing process improvements
Comfort navigating multiple systems (HRIS, vendor portals, ServiceNow)
Benefits
A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Company
Armstrong World Industries
Armstrong World Industries is a producer of flooring products and ceiling systems.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-04-01Acquired
2006-10-18IPO
Leadership Team
Victor Grizzle
Chief Executive Officer
Bonnie Elliott
Executive Assistant to the CEO & CFO
Recent News
2025-11-04
2025-10-29
Company data provided by crunchbase