Durham County Government · 1 day ago
OFFICE ASSISTANT (MAKER + STEAM), PART-TIME 50% (FTE) - 40009606
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services. The part-time Office Assistant will assist with coordinating and implementing Maker and STEAM-focused services and programs for all ages, providing excellent customer service and supporting library functions.
Government Administration
Responsibilities
Provide excellent customer service on the makerspace service desk, including specialized services to the public within Maker + STEAM topics and assisting with makerspace equipment reservations
Assist with basic inventory and upkeep of supplies and equipment for the library’s makerspaces
Assist full-time staff within the Unit to implement programming and outreach focused on Maker and STEAM topics with an emphasis on bridging the digital divide and providing access to emerging technologies to support growth in transferable skills to workforce development and community thriving
Support library functions through performing related tasks as required, such as assisting at other service desks when needed, checking items in and out, intake and delivery of library materials, pulling holds/requests, shelving, and patron accounts related to outreach programs and services
Provide excellent internal and external customer service in a collaborative, team-based environment
Perform related tasks as required or requested
Qualification
Required
Knowledge of library resources, procedures, ethics, and systems
A degree of comfort in learning new technologies and desire to continually grow and learn
Some experience with computer coding, programming, circuitry, 3D printing, cutting machines (laser cutter and Cricut), and/or other Maker/STEAM technologies
Analytical skills and knowledge of tools for evaluating the community and its information needs
Ability to communicate effectively verbally and in writing, adapting communication to meet the needs, ages, gaps, and skill levels of patrons
Strong computer skills, especially with learning new technologies and with communication methods
Ability to use good judgment in daily services
Strong executive functioning and organizational skills
Ability to work independently and collaboratively in a team environment
Ability to maintain effective and collaborative working relationships with the public and with other employees
High School graduation or GED equivalent
Preferred
Public Library experience
Experience with Maker and/or STEAM topics and technology
Ability to speak Spanish a plus
Benefits
This position is eligible for pro-rated healthcare benefits.
Company
Durham County Government
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business.