Trego-Dugan Aviation Inc · 23 hours ago
PT Airline Customer Service Agents, MYR
Myrtle Beach, SC
Part-time
Onsite
New Grad, Entry LevelTrego-Dugan Aviation Inc is seeking PT Airline Customer Service Agents to provide total customer service for individuals using customer or charter services. The role involves processing tickets, providing information on flights, and assisting customers with special needs while ensuring compliance with safety regulations.
Air TransportationAnimationFleet ManagementTransportation
Responsibilities
Processed customers' tickets, checked baggage, monitored carry-on baggage for size and quantity, and assigned seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate
Ensuring FAA, Airline, and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Assisting Customers with special needs, i.e., Customers who need assistance in boarding
Bringing Wheelchair passengers from the ticket counter to the gates and from the gates to the baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays
Must be well-groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Must be Able to attend required training
Qualification
Required
Must be able to work a flexible schedule including nights, weekends, and holidays
Hours will vary based upon flight schedules
Number of weekly hours may increase or decrease due to seasonal flight changes
This position is responsible for providing total customer service to all individuals seeking to use customer or charter services
Processed customers' tickets, checked baggage, monitored carry-on baggage for size and quantity, and assigned seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate
Ensuring FAA, Airline, and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Assisting Customers with special needs, i.e., Customers who need assistance in boarding
Bringing Wheelchair passengers from the ticket counter to the gates and from the gates to the baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays
Must be well-groomed and physically fit
Completely clean and search an aircraft
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Must be Able to attend required training
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must have sufficient vision and ability to safely perform the essential functions of the position
Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen
Subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc
Subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night
Possible exposure to disease due to aircraft lavatory work
Company
Trego-Dugan Aviation Inc
Family. Matters. Trego-Dugan has been in the aviation service business for the past 50 years.
Founded in 1970
1001-5000 employees
Funding
Current Stage
Late StageRecent News
Google Patent
2025-05-07
Company data provided by crunchbase