Florida State University · 7 hours ago
Program Manager, Academic & Student Services
Tallahassee, FL
Full-time
Onsite
Mid Level
4+ years expFlorida State University is one of the nation's elite research universities, and they are seeking a Program Manager for Academic & Student Services. The role involves managing the Exchange Visitor Program, providing immigration services to J-1 participants, and ensuring compliance with regulations while collaborating with various university departments.
EducationUniversities
No H1B
U.S. Citizen Only
Responsibilities
Manage the Exchange Visitor Program (J-1 visa) sponsorship and hosting. Work closely with FSU departments on processes for hosting J-1 participants and advise on work authorization, timing, eligibility, funding, insurance requirements, and other regulations and policies. Review appointments in university payroll appointment system to ensure that all changes are reported as immigration regulations require. Coordinate communication between Fulbright sponsors, hosting departments, graduate admissions, and student finance
Provide immigration services and support to the J-1 participants, including researchers, degree and non-degree students, interns, and specialists. Review and determine eligibility for J-1 status, and issue certificates of eligibility (DS-2019) and training plans (DS-7002) as appropriate. Prepare and provide required individualized pre-arrival materials and group orientations for new J-1 participants. Advise participants on visa process, maintaining status, work authorization, dependents, insurance requirements, extensions, transfers, etc. Prepare and transmit incident reports to the U.S. State Department. Facilitate participation in community events and activities
Maintain updated J-1 Exchange Program information on CGE website. Work with Program Director for Data and Compliance to update J-1 electronic forms, data transfers, and communication. Regularly update pre-arrival and welcome materials for J-1 participants. Ensure front desk staff receive training on how to assist newly arrived Visiting Scholars with check-in process. Provide presentations and training to university stakeholders
Stay current with J-1 regulations and complete annual report as required by the State Department. Generate reports and track data on participation for CGE and other university stakeholders
Participate in major CGE events and programs. Serve on committees. Participates in professional associations for international educators
Perform other duties as assigned
Qualification
Required
Bachelor's degree and four years experience related to academic and/or student services or a combination of post high school education and experience equal to eight years
US citizenship or permanent residence required due to federal SEVIS database requirements
Preferred
Master's degree in international affairs or closely related field
Experience working in an international office supporting students and scholars
Experience with the U.S. Department of State's J-1 Exchange Visitor Program
Experience living, studying, or working abroad
Knowledge of a second language
Experience using Sunapsis case management software
Ability to multitask in a busy office environment
Excellent organizational skills, and record of success establishing priorities and meeting deadlines
Evidence of strong writing, presentation, and facilitation skills
Skilled in customer service in-person and by phone
Benefits
FSU offers a robust Total Rewards package.
Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Company
Florida State University
Florida State University is an American public space-grant and sea-grant research uivnersity.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$108.2MKey Investors
National Science FoundationNational Institutes of Health
2024-02-23Grant· $6M
2023-01-27Grant· $72.7M
2021-10-14Grant· $14.5M
Leadership Team
Ebe Randeree
Associate Dean. College of Communication & Information
Jeff Latimer
Associate Director of Information Technology
Recent News
2025-11-24
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