CVS Health · 6 hours ago
Senior Manager, Digital Product - Client and Clinical Experience
United States
Full-time
Remote
Senior Level
$130K/yr - $261K/yr
7+ years expCVS Health is building a world of health around every individual and is seeking a Senior Manager for Digital Product focusing on Client and Clinical Experience. This role involves defining and driving product initiatives, managing product roadmaps, and ensuring successful delivery of integrated product areas through collaboration with cross-functional teams.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Defines the Epic/initiative vision through a deep understanding of customer needs and complexity through communication with Product Management. Effectively communicates the product vision to team members
Drives alignment of end-to-end experiences across products and channels while also evaluating consistency of the experiences across different channels
Responsible for reviewing and aligning roadmaps and workforce management tools across their respective solution and product areas
Supports Product Management to develop feature-level roadmaps for their features that supports the broader Epic/ initiative roadmap
Manage backlogs for products, experiences, and/or lines of business; will often support Product Management on refining specific products or experiences
Lead a cross-functional product team through discovery and define scope to achieve user and business outcomes and communicate updates and changes to Product Management
Leads identification of exploration enablers needed and owns discovery and architectural runway; includes writing enabler features and documenting learning outcomes
As a part of the cross-functional team, collaborates closely with engineering, design, engineering, architecture, operations and other team members using agile practices
Interface and partners with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders
Collaborate with business partners to deeply understand their business strategies and outcomes their teams are driving to ensure business perspective is reflected and communicated to product teams
Identifies and communicate product dependencies and assemble teams to identify solutions
Qualification
Required
7+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field. Previous experience in agile product development helpful
7+ years required experience in software product management, with demonstrated success in building large-scale consumer facing products
Strong critical thinker who makes balanced, insightful decisions while considering not only their product component or experience, but also the broader impact on the business
Prioritizes work with an appropriate sense of urgency based on deadlines and overarching team goals
Fact-based problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions
Works collaboratively to establish strong working relationships across the senior management team, business units, as well as with external advisors and constituents
Self-starter; comfortable jumping in as needed to support the team
Creates a safe environment for everyone to bring their whole selves to work every day
Effective at sharing information by tailoring communication style based on audience
Comfortable and confident to lead team discussions
Able to make and communicate how multiple initiatives contribute and drive the overall portfolio strategy
Able to coach and mentor junior team members
Preferred
Prior working experience with a software development team in an agile environment
Ability to drive cross functional teams to alignment in the midst of ambiguity
Strong negotiation, organizational, management, analytical and people skills
Data-driven decision making and quantitative analysis skills
General understanding of core programming and computer science concepts
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
H1B Sponsorship
CVS Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
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