SmarterDx · 8 hours ago
Instructional Designer
United States
Full-time
Remote
Mid Level
$130K/yr - $150K/yrSmarterDx is a clinical AI company transforming healthcare payment processes. They are seeking an Instructional Designer to create scalable learning experiences that enhance product adoption and customer success.
Artificial Intelligence (AI)Health CareHospitalInformation Technology
Responsibilities
Design and develop a library of customer-facing training content, including e-learning modules, scripts, presentations, videos, walkthroughs, interactive learning, and other reference materials
Apply instructional design best practices (e.g., adult learning principles, learning objectives, assessments) to create effective and engaging learning experiences that meaningfully move the needle on product adoption and time to value
Work closely with Implementation, Customer Success, Support, Product, and Clinical SMEs to gather content, validate accuracy, and align training with real-world workflows
Maintain and continuously improve educational content to ensure accuracy, clarity, and alignment with product updates
Demonstrated ability to use enabling tools (such as AI or automation) to maximize efficiency and quality in training content development
Track training engagement metrics and support reporting on effectiveness and adoption
Incorporate feedback from users and internal stakeholders to continuously improve training quality and usability
Qualification
Required
Experience in instructional design, learning & development, enablement, education, or a related field, preferably within SaaS
Experience with e-learning authoring tools, content management systems, learning management systems (LMS), and knowledge base platforms
Strong written and visual communication skills, with the ability to translate complex concepts into clear, user-friendly content
Working knowledge of instructional design principles and adult learning theory
Experience creating learning materials such as presentations, e-learning modules, video tutorials, job aids, or guides
Comfort working cross-functionally and incorporating feedback from multiple stakeholders
Excellent project management skills, with the ability to prioritize and execute multiple initiatives simultaneously
Ability to work independently while contributing to a collaborative team environment
Preferred
Background or familiarity with healthcare, health tech, or revenue cycle management
Experience interpreting learning analytics and applying insights to improve training effectiveness and user outcomes
Experience supporting onboarding, product training, or enablement programs
Interest in UX, content design, or learner experience
Benefits
Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
Remote-First Team – Work from anywhere in the U.S.
Unlimited PTO & 10 Holidays – So you can relax and recharge.
401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
Company
SmarterDx
SmarterDx is a clinical AI company that develops automated pre-bill review technology to assist hospitals in analyzing patient discharges.
Founded in 2020
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$55.97MKey Investors
New Mountain CapitalTransformation CapitalFlare Capital Partners,Floodgate
2025-04-14Private Equity
2025-04-14Acquired
2024-05-14Series B· $50M
Leadership Team
Michael Gao
CEO, Co-Founder
Joshua Geleris
Co-Founder, Head of Product
Recent News
2025-10-24
Business Insider
2025-10-23
Business Insider
2025-10-23
Company data provided by crunchbase