IT Operations Manager jobs in United States
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Amentum · 3 hours ago

IT Operations Manager

Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking an IT Operations Manager to support the WEXMAC Camp Montana East contract in El Paso, TX. The IT Operations Manager will manage an IT Operational Unit, ensuring the smooth running of systems and developing IT security policies while responding to operational issues and mentoring new staff.

Mechanical EngineeringSecurityTechnical Support
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Responds promptly to operational issues as they occur
Evaluates and recommends to senior management the feasibility of new initiatives in Information Technology based on mission requirements and priorities
Evaluates user requirements and systems functionality to ensure the needs of individuals and projects are met
Schedules upgrades and security backups of hardware and software systems
Ensures the smooth running of all systems, including anti-virus software, print services, and e-mail provision
Ensures that software licensing laws are adhered to
Develops and manages IT security policy and procedures to ensure the integrity and protection of data from internal and external threats
Ensures users are provided with appropriate support and advice
Manages crisis situations, which may involve complex technical hardware and software problems
Mentors and trains new support staff
Attends technical conferences and seminars to keep abreast of new software and hardware product developments
Performs research for appropriate hardware and software requirements
Writes reports/makes presentations to upper management on networking issues
Advises management personnel on new technologies and systems requirements
Performs all other position related duties as assigned or requested

Qualification

IT operations managementTroubleshooting hardware/softwareIT security policyProject management principlesCommunication skillsAnalytical skillsReport writingMentoring staff

Required

Minimum 12 yrs IT operations-related experience or equivalent, including 3 years as an Operations Manager or as the unit's technical lead
Possess ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software
Possess excellent communications and analytical skills
Must possess verbal communication skills for continuous interaction with all members of the work unit, including management personnel and customer representatives
Must possess written communications skills for producing documentation related to user support
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location

Preferred

Demonstrated knowledge of project management principles is desired
Bachelor's degree in Computer Science, Engineering or Business Management or similar discipline preferred; two (2) years of experience in related field may be substituted for each year of the four (4) years of college

Benefits

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Company

Amentum is a technology and engineering company for security, defense, and energy.

Funding

Current Stage
Public Company
Total Funding
$321.16M
2025-03-12Post Ipo Secondary· $321.16M
2024-09-27IPO
2020-01-01Private Equity

Leadership Team

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Ajay Nagar
Vice President
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Darren Burton
Chief People Officer
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Company data provided by crunchbase