Surface Experts · 2 days ago
Business Development Associate
Surface Experts is dedicated to fostering a culture of care and success for its employees. The Business Development Associate will focus on building relationships with customers in property management and facilities maintenance, educating them about the company's unique services and maintaining customer satisfaction.
Responsibilities
Meeting with 10-15 contacts a day
Finds and generates leads and opportunities
Builds relationships with customer on-site visits, walk-throughs, phone calls and email follow-ups
Maintaining and expanding existing Customer relationships
Educate clients on broad service offerings to capture revenue across multiple services
Enjoys working with people and collaborating with company technicians
Validating level of Customer satisfaction and opportunities to improve
Earning the trust with our customers
Working within a sales team and process
Memorizing sales scripts and role-playing practice
Documenting sales activities in CRM; from lead to work order and all steps in between
Reporting accurately and weekly
Brainstorming to find new leads and opportunities
Leverage Sales Support Center for growth
Qualification
Required
Goal-oriented, self-starter, and energetic
Fluent in Spanish
Licensed to operate a passenger car and have a clean driving record
Professional, caring and service-minded
Readiness to work with a metrics-based, process-driven sales team
Associates degree
Preferred
General working knowledge of property and/or construction industry
Experience using CRM tool and process
Experience working in base + bonus environment
Benefits
Competitive base salary
Paid holidays and accruable vacation.
Job advancement opportunities.
Additional bonus potential!