Universities of Wisconsin · 2 hours ago
Outreach Program Manager
The Universities of Wisconsin is seeking an Outreach Program Manager to support Educational Pathways and Outreach. The role involves managing the full lifecycle of outreach programming, including development, logistics, and delivery, while collaborating with various stakeholders to ensure high-quality experiences for learners and clients.
Higher Education
Responsibilities
Develop local, regional, and global outreach programs including conferences, seminars, workshops, institutes, and special events
Planning & Pre-event Preparation, manage all aspects of developed programs using comprehensive tools (e.g., Cvent, Genius CE) for event creation, registration management, CRM tracking, reporting, and email communications. Lead planning for multiple concurrent events across formats (in person, virtual, hybrid), creating timelines, run-of-show documents, staffing plans, and operational workflows
Logistics, Venue, and Production, manage logistics including venue reservations, room setups, attendee flow, signage, accessibility, catering, A/V production, livestreaming/recording, and vendor services
Registration & Attendee Experience, manage registration systems and communication workflows (confirmations, reminders, updates). Serve as primary point of contact for clients, presenters, partners, and attendees, ensuring professional, responsive service
Financial Management, develop and monitor event budgets, track forecasts, and conduct billing reconciliation with audit-ready documentation. Support or lead vendor negotiations and contracting in alignment with university purchasing policies
Coordinate speaker logistics including content needs, technical requirements, travel details, and onsite preparation
Collaborate with marketing/communications teams to support promotion, event pages, outreach messaging, and post-event surveys
Track attendance, satisfaction, financial performance, and operational outcomes; prepare post-event reports and improvement recommendations
Maintain accurate and complete event files (contracts, orders, invoices, timelines, floor plans, run-of-show documents)
Use appropriate technologies and tools to support program development and execution (e.g., project management systems, CRM, event platform tools, etc.)
Other Duties as Assigned
Qualification
Required
Bachelor's degree
Experience managing events and/or educational outreach programs (event management experience from a variety of industries accepted)
Strong oral, written, and interpersonal communication skills
Ability to work collaboratively in a team environment
Ability to understand and support the needs of adult learners
Preferred
Master's degree
Experience with university-based continuing education programs or contract training (professional associations, business/industry)
Experience with event management technologies, CRM systems, project management tools, and registration/event platforms
Benefits
Participation in the Wisconsin State retirement plan
Excellent benefits package
Company
Universities of Wisconsin
13 universities. 1 mission. To make Wisconsin...Future Ready. For All.
Funding
Current Stage
Late StageTotal Funding
$7MKey Investors
Alfred P. Sloan Foundation
2019-01-01Grant· $7M
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