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First Financial Bank Texas · 1 day ago

Treasury Management Support Representative I

Abilene, TX

Full-time

Onsite

New Grad, Entry Level

0+ years exp

First Financial Bank Texas is a growing organization that invests in the development of its employees. The Treasury Management Support Representative I provides client support for Treasury Management Products, offering high-quality customer service to business and commercial clients regarding inquiries and issues related to deposit and treasury services.

FinanceBankingCreditFinancial Services

Responsibilities

As a Treasury Management Client Support Representative, the incumbent must understand and maintain knowledge of call queues, and products while utilizing all resources available

Will be responsible for providing high-quality, high-touch telephone and written customer service to business and commercial clients regarding inquiries, complaints, and requests related to deposit and treasury services

Identifying and resolving customer issues/problems in a prompt and timely manner, while handling both inbound and outbound customer communications

The candidate will serve as a client contact regarding Treasury Management products and service, facilitating resolution of client issues/problems

Maintain a working knowledge of the organization, products, services and policies

Qualification

Customer serviceBanking experienceAnalytical skillsWindows applicationsPrioritizationWritten communicationVerbal communicationTime management

Required

6 months' work experience

strong customer service and/or administrative experience, preferably in financial services or related field

ability to provide high-touch, professional, reliable and prompt customer service to First Financial commercial clients

ability to navigate all call queues assigned to Treasury Management Client Support

Excellent written/verbal communication and customer service skills

proficiency in Windows based applications

ability to meet training standards

Analytical skills geared toward problem solving, time management, and prioritization

Preferred

Banking experience

Company

First Financial Bank Texas

First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.

Founded in 1890

Abilene, Texas, USA

1001-5000 employees

https://ffin.com

Funding

Current Stage

Late Stage

Leadership Team

David Bailey

Chief Executive Officer and President, First Financial Bankshares

J. Kyle McVey

SVP, Chief Accounting Officer

Recent News

PR Newswire

FIRST FINANCIAL BANKSHARES ANNOUNCES FOURTH QUARTER AND YEAR ENDED DECEMBER 31, 2025 EARNINGS

2026-01-22

Business Wire

Westwood Financial Raises Additional $145 Million in Capital, Accelerating Long-Term Growth Strategy

2025-12-08

PR Newswire

FIRST FINANCIAL BANCORP. ANNOUNCES PRICING OF SUBORDINATED NOTES OFFERING

2025-11-07

Company data provided by crunchbase