IT Support Specialist jobs in United States
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Kier + Wright · 8 hours ago

IT Support Specialist

Kier + Wright is an engineering and surveying company that has been serving clients since 1972. They are seeking an IT Support Specialist to provide technical support, troubleshoot issues, and assist with IT system maintenance and documentation.

Consulting
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Responding to requests for technical support in a timely fashion
Diagnosing and troubleshooting environmental (server/hardware/operating system/software/printer/KIP plotter) issues
Analyzing, identifying and resolving technical issues related to plan and drawing production in AutoCAD Civil3D
Setting up workstations and laptops
Assisting with the development, maintenance and documentation of IT systems, processes and procedures
May assist network administrator with larger-scale software or hardware rollouts
Assisting in asset inventory
Supporting VPN users

Qualification

Windows server supportAutoCAD Civil3DGeneral networking knowledgePC hardware troubleshootingCommunication skills

Required

Bachelor's Degree in Computer Science highly preferred
2-3 years of general workplace IT experience in a position involving regular and routine support of desktops and laptops running Windows 7 or Windows 10
General PC hardware and software troubleshooting experience
Ability to work independently with little supervision
Windows server support experience
General networking knowledge (firewalls, routers, Wi-Fi, TCP/IP)
Strong written and verbal communication skills
Ability to handle multiple assignments and meet demanding deadlines in a fast-paced environment

Preferred

Previous employment in a position involving routine AutoCAD set up, configuration and troubleshooting is strongly preferred
Microsoft Access programming experience is a plus

Benefits

Medical, Dental and Vision 100% paid for by Kier & Wright for you + family
401(k) and Profit Sharing
Paid Holidays
Generous PTO
Free office snacks
Much more!

Company

Kier + Wright

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Kier + Wright (K+W) drives purposeful community growth through tailored, solutions-driven land development consulting.

H1B Sponsorship

Kier + Wright has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Colin Clements, CPA
Chief Financial Officer
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Camie Vasques, PHR
Chief Human Resources Officer
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Company data provided by crunchbase